Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(18,125 Reviews)
Open Ratings Snapshot
Rating breakdown 18,125 reviews
5 Stars
15,825
4 Stars
1,825
3 Stars
286
2 Stars
84
1 Star
105
63%of customers recommend this product. 
(
106 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
2 out of 5
2
It's to touchy
on June 29, 2026
Posted by: 12151949ST
[This review was collected as part of a promotion.] The phone is to touchy to type texting and continuously changes screens. This is even though you take and add touch or anti touch control. It has caused be to send multiple orders to vendors required me to cancel subscriptions and orders.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, June 30, 2026
Hi there 12151949ST, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it is when your device is not functioning as intended, and we would love to help you resolve this matter. We have provided a link to the Samsung Support Team to work with you directly through chat to review any and all options to resolve this experience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Samsung phone
on June 29, 2026
Posted by: Sexyqueen
[This review was collected as part of a promotion.] My Samsung phone is the best phone I ever own and it better about holding charge and better pic and good high quality love it be
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone I've ever had!
on June 29, 2026
Posted by: Thooper813
[This review was collected as part of a promotion.] This phone is the fastest, most responsive, most reliable phone I have ever had. The storage is exceptional and I've actually already used up half of the space on it. The AI built into the product is exceptional I'm able to do things I had never thought I could do before, create tasks, generate images and documents, and a multitude of things. I now no longer use a personal computer, or a tablet, I use my phone for all of my needs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone! Performance and Battery are too notch
on June 29, 2026
Posted by: Gpawned
[This review was collected as part of a promotion.] I really love how smooth everything runs, I haven't even tried the Galaxy AI feature yet, but I look forward to it. The SPen features to write on my screen is really helpful!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Dependable and efficient
on June 29, 2026
Posted by: MidnightRider
[This review was collected as part of a promotion.] I've been a long time Google Pixel user. While considering a new device I going the features and capabilities of the S26 ultra to be more inclined with what I wanted and needed in a phone. There was a bit of a learning curve to conquer that has resulted in a much better experience. I'm very satisfied with this device.
Galaxy AI is a nice bonus utility.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the phone dont feel cheap never freeze
on June 29, 2026
Posted by: Joselito
[This review was collected as part of a promotion.] The camera on this phone its awesome the phone feel sturdy
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a good device
on June 29, 2026
Posted by: Bunlover69
[This review was collected as part of a promotion.] GALAXY AI TOLD ME THIS IS A-GONNA BE A COOL THE phOOn EVERYBODY LOOKS likes a phOOn. EVERYBODY KNOWS IT'S A GOOD phOOn BY THE FOOL, THE Galaxy, AI SCHOOL.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Screen and the Ultimate Daily Driver
on June 29, 2026
Posted by: FirstSaturn22
[This review was collected as part of a promotion.] ​I have been using the Galaxy S26 Ultra for absolutely everything in my daily routine, and it has easily become my favorite device. The first thing I did was put a privacy screen protector on it, and I was genuinely impressed by how incredible the display still looks underneath it. The brightness and clarity are top-tier, making video watching an amazing multimedia experience. Whether I am streaming movies or catching up on videos, the screen doesn't lack a thing.
​The S-Pen is another huge highlight for me. It makes navigating, taking quick notes, and multitasking incredibly smooth and natural. On top of the hardware, the Galaxy AI features have been a game-changer for my daily tasks, helping me stay organized and productive throughout the day. It is a complete package that handles entertainment, work, and everything in between effortlessly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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