Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(18,125 Reviews)
Open Ratings Snapshot
Rating breakdown 18,125 reviews
5 Stars
15,825
4 Stars
1,825
3 Stars
286
2 Stars
84
1 Star
105
63%of customers recommend this product. 
(
106 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
I absolutely love the privacy screen feature.
on June 29, 2026
Posted by: Shorty
[This review was collected as part of a promotion.] Wow samsung you knocked it out of the park with this phone.the 8.5 software is absolutely amazing packed full of so many helpful features that make everyday life easier and productive and most of all exciting.the privacy screen gives me the comfort of knowing that my content is very safe from wandering eyes and last but certainly not least the camera software and features are top notch.im amazed at all the editing tools I have with my s26ultra.i do alot of photography and videogaphy with this phone and im so amazed of all of the neat and handy features this phone has that makes it easier and more productive for me.i love at how well the s26 produces excellent sound from its speakers that are so fulfilling and amazingly loud and crisp.friends and family brag on how well this phone sounds while watching media content.im so happy with this phone and love at how well samsung designed this phone.awesome job samsung as usual you guys are top notch with your products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Miss my s24 ultra
on June 29, 2026
Posted by: Love1Spen
[This review was collected as part of a promotion.] This devices have some great features but i missed the Bluetooth capability of the Spen and and the shape of the galaxy s24 ultra i don't like the round corners even went the devices is slightly bigger look smaller i love the software update butt a hate the hardware down grade i want my s24 ultra back. I still don't use all galaxy Ai feature but i like everything I see so far. Like I said all this features of the s26 ultra plus all of the missing things from the s24 ultra the best devices ever S24+S26 = S27 Beyond Ultra
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 30, 2026
Hi there Love1Spen, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can cause frustration as you adjust to the changes from the device you have used previously. We have provided a link to an article to help you with the redesigned S Pen capabilities of your device. We have also provided a link to an article to help you with the enhanced capabilities of Galaxy AI. Lastly, we have provided links to the full manual and the Samsung Support Team to offer assistance with the exploration and customization of your device, and answering any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Galaxy S26 AI experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung phone
on June 29, 2026
Posted by: Djtsmoke
[This review was collected as part of a promotion.] My Samsung galaxy s26 ultra is a multi purpose tool for my every day life. It have galaxy AI which helps when asking about certain things or situations. One thing that sucks is it won't charge on my new charging pad nor will my galaxy ear buds it'll charge my wife's galaxy s24 ultra and her galaxy ear buds. The Samsung s26 ultra has a amazing camera, and it's fast loading stuff. The s26 ultra is smaller than my old phone Samsung s24 ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing all around.
on June 29, 2026
Posted by: BusyMomma4
[This review was collected as part of a promotion.] I was surprised by most of the upgrades on this phone. Two of my favorite things are the battery life and camera. Being a parent on the go battery life is important. Since getting this phone I have never had to worry about losing a charge during a long day. The camera allows me to capture all the moments I want.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Features All Around
on June 29, 2026
Posted by: JMP0618
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has completely transformed my daily routine, effortlessly balancing my work and entertainment needs. The display is absolutely stunning for streaming movies and watching sports, offering incredible clarity and vibrant colors even outdoors. Gaming on this device is incredibly smooth and responsive, making it an absolute powerhouse for downtime. What truly sets it apart for me, though, is Galaxy AI. I rely on the AI features constantly throughout my workday for quickly summarizing long documents and boosting my overall productivity. It is an amazing, well-rounded device that handles everything I throw at it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
excellent phone
on June 29, 2026
Posted by: harrystrains
[This review was collected as part of a promotion.] Does everything I want with no problem. I love the pen makes clicking on forms so much easier. Still working with the ai portions but am learning.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Samsung Galaxy S26 Ultra
on June 29, 2026
Posted by: Liljohn315
[This review was collected as part of a promotion.] The phone works great if they're features are honestly no different besides from a little bit more. Advanced AI features rather than that. This phone is completely the same as the. S twenty five ultra, which I had finish paying off in order to get this new one as an upgrade.Because I thought it would pair better with my Galaxy 8 ultra watch. I do believe that the camera is notably better between the 26 and the 25 ultra. Also, the 26 does have a few more AI features. But rather than that, the same features on the ask. 25 ultra are the same as the as 26 ultra. I was disappointed to not get the 1 TB memory. S26 ultra, they did not have it at the time when I got my phone. And I was not given the option to get the 1 TB, I am actually impressed that they have gone all the way to 1 TB, I will say that the battery life on this phone compared to my Samsung Galaxy. S25 ultra, the 26, which I have now loses battery power. Extremely quickly, I leave my house at seven o'clock in the morning for work.I get off at five p m.Get home about six from those times where the phone was fully charged in the morning.If I do not charge it while i'm at work.The phone will basically be around ten percent.By the time I get home, not sure why.I figured the battery life would have been better on this one, but I was wrong
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 30, 2026
Hello Liljohn315, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how important your device is to you for a range of daily tasks, and wanting to feel confident in a new device. We have provided links to articles to help you maximize the battery life of your device to help you have the full usage throughout the day. We have also provided a link to the complete manual to help you with the new features like the Privacy Display and horizontal lock. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions, or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 29, 2026
Posted by: Keas1972
[This review was collected as part of a promotion.] Very intuitive use. Had S21 Ultra previously. Excellent camera.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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