Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(18,110 Reviews)
Open Ratings Snapshot
Rating breakdown 18,110 reviews
5 Stars
15,813
4 Stars
1,823
3 Stars
286
2 Stars
83
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
4 out of 5
4
Great phone, but the pen could be better.
on July 7, 2026
Posted by: Lovemobilephones
[This review was collected as part of a promotion.] After using the Galaxy S24 Ultra for a long time, the Galaxy S26 Ultra feels more like a refinement than a major upgrade. Samsung improved brightness, camera processing, performance, and smoothness, but daily use still feels very familiar.
Compared with my S24 Ultra, the S26 Ultra has slimmer bezels, smoother curves, better low-light photos, stronger zoom stabilization, and improved AI features. The Snapdragon Elite Gen 5 is also faster and more efficient, especially for gaming and multitasking.
The biggest disappointment is still the S Pen. Samsung removed Bluetooth features again, so there’s no remote shutter, Air Actions, or wireless controls. For anyone who uses the S Pen often, that’s a real downgrade.
The S26 Ultra’s cameras are better, with cleaner night shots, more natural portraits, less motion blur, and improved video stabilization. But overall, Samsung played it safe: the design barely changed, charging is still behind rivals, and the upgrade doesn’t feel revolutionary.
If you’re coming from an S22 Ultra or older, the S26 Ultra is excellent. From an S24 Ultra, it depends on whether better cameras and AI matter more than the more capable S Pen experience.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 8, 2026
Hey Lovemobilephones, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your device, and that you are enjoying the enhanced display, camera, and processing power of your device. We have provided a link to an article to help you with the redesigned S Pen features available on your device. We have also provided a link to the complete manual to help you with the hand gestures and voice commands you can use with your camera shutter. We have lastly, provided a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's an incredible phone.
on July 7, 2026
Posted by: Be26pro
[This review was collected as part of a promotion.] I’ve had the S26 Ultra for a month now, and it’s better than I expected; all the new Galaxy AI features fit perfectly into my daily routine. The cameras are amazing—so much so that my wife wanted to switch from her 17 Pro Max after trying out the cameras on my S26 Ultra. I also have to mention the battery life; it lasts all day while I listen to music, watch videos, and play games—it’s a 10/10.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 8, 2026
Hey Be26pro, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much your new device is helping you stay on track during the day and be organized. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung never disappoints.
on July 6, 2026
Posted by: Alwa78215
[This review was collected as part of a promotion.] I've loved the Ultra series ever since it was called the Note. It would be hard to switch to anything else without the performance and versatility of the built-in stylus. Whether it's gaming on the go, watching videos, or surfing the web, there's nothing the Galaxy S26 Ultra can't do, well, except make a cup of coffee. With the new AI software, I was able to create an artful tribute to our family cat that passed away recently. As long as Samsung keeps making the Ultra series, I'll keep buying one.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 7, 2026
Hi there Alwa78215, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are having a great experience with your device, and that you are finding a large variety of different ways you can use your device on a daily basis. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product! Amazing photos
on July 6, 2026
Posted by: RunSunnyRun
[This review was collected as part of a promotion.] I upgraded from the S22 Ultra and can't tell you how amazing the S26 Ultra is! The photos are unreal!
The Galaxy AI is a nice bonus and helps when I'm looking for help with my school or everyday work.
The battery life is the biggest upgrade. My old phone would need to be recharged every day between work and gym time because it would be low. Now, my phone battery lasts all day!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 8, 2026
Hi RunSunnyRun, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you have been so amazed with the enhanced capabilities and amazing features available on your device. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Spen camera
on July 6, 2026
Posted by: Bishop
from Phoenix az
I forgot to check if the pen took pictures. Had I known the function was removed, I would have stayed with the s23 ultra. Real bummer
Features
2 out of 5
2
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 7, 2026
Hi there Bishop, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how disappointing it is when your new device does not have a specific feature you have used in the past. We have provided a link to the complete manual that highlights the hand gestures and voice commands you can use with the camera shutter. We have also provided a link to the Samsung Support Team to assist you further if you have any questions during usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A Huge Upgrade from My S22 Ultra
on July 6, 2026
Posted by: Nicholas
[This review was collected as part of a promotion.] I've been using the S26 Ultra for about two weeks, and it's easily the best Samsung phone I've owned. The display is incredibly bright even under direct sunlight, the battery lasts me a full day with heavy use, and the camera takes amazing photos in both daylight and at night. The AI features are actually useful instead of just gimmicks. If you're coming from the S22 or S24 series, this is a noticeable upgrade.

The camera quality exceeded my expectations. Zoom shots remain surprisingly sharp, and portrait mode produces natural-looking background blur. Video stabilization is also excellent. As someone who enjoys photography without carrying a dedicated camera, I find the S26 Ultra to be a fantastic choice.
Performance is outstanding. Apps launch instantly, multitasking is effortless, and gaming is smooth without noticeable lag. The new processor stays cool most of the time. The only reason I'm giving it four stars instead of five is that it's still a fairly large and heavy phone.
Battery life is one of the biggest improvements. Even with 120Hz enabled, Bluetooth connected, and several hours of YouTube and web browsing, I still have around 30–40% left by bedtime. Fast charging is also very convenient when I'm in a hurry.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 8, 2026
Hi Nicholas, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are having such an amazing experience with your device, and that it has surpassed your expectations. We have provided a link to the Samsung Support Team for your convenience if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features, amazing performance
on July 6, 2026
Posted by: LoveGalaxy
[This review was collected as part of a promotion.] Galaxy ai features such as call filtering are amazing. Privacy screen is great. Battery life and performance are wonderful and beat expectations.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 8, 2026
Hi LoveGalaxy, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you love your new device, and that Galaxy AI and the Privacy Display have been such standout features during your usage. We would love to hear from you again in the future any time you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really like my phone it has privacy display
on July 6, 2026
Posted by: Sirbob95
[This review was collected as part of a promotion.] Hi so far I like my new samsung s26 ultra that has privacy screen display and also I really enjoy using some of the features it has
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 8, 2026
Hey Sirbob95, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that your device has made a great first impression on you. We have provided links to resources to help you fully explore your device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
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