Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(17,891 Reviews)
Open Ratings Snapshot
Rating breakdown 17,891 reviews
5 Stars
15,631
4 Stars
1,792
3 Stars
281
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
105 out of 165
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Great phone
on September 28, 2026
Posted by: GreggieC
[This review was collected as part of a promotion.] This is a replacement for my s23 ultra and is fabulous I love the AI features that are built in and especially the pen so I can take notes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beast of a Phone
on September 28, 2026
Posted by: Jaybabybeast
[This review was collected as part of a promotion.] I choose Galaxy S26 Ultra, and this is a beast of a phone that I'm not using it to its maximum potential.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Mega like 📷 camara
on September 28, 2026
Posted by: Granlara537
[This review was collected as part of a promotion.] I chosse my phone beacuse it like my personal computer 🤣... mega like for my job and photos for it and my life style.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Audio, Camera, Stylus pen hard to use
on September 28, 2026
Posted by: JAKSO5
[This review was collected as part of a promotion.] stylus pen very small, bad left location, hard to pull out and back in, simply worst pen experiance in all my samsung experiance.
Audio and camera are very hard and difficult to use, need a pro to simply get a nice realistic size picture, or even lower or increase volume when media playing... it does not detect that i need to lower media or call ring tone no matter what setting u set. brightness bar stay bright all the way i have to move it to a single mm to actually lower brightness in effective way.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 29, 2026
Hello JAKSO5, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your device is not meeting your expectations. We have provided links to resources to help you have the best possible experience with your device including the camera, and speakers, as well as additional settings that will best align to your preferences. We have also provided a link to the Samsung Support Team to assist you further if you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever owned
on September 28, 2026
Posted by: CalvinBall
[This review was collected as part of a promotion.] I chose this phone because my third S22 ultra was overheating. Everything about it is great. It's fast. The good lock apps unlock a ton of extra features. The camera settings require some tweaking, but they will take the best photos you ever taken.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 Ultra
on September 28, 2026
Posted by: agoodeye
[This review was collected as part of a promotion.] The Galaxy series does not disappoint. I chose the Galaxy S26 Ultra for it's camera. The camera really set it apart for me. I've been able to take some incredible photos with it. The clarity is awesome. Time and time again when I show my pics to someone they are amazed they were taken with my camera phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The greatest phone I've owned
on September 28, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This is the fastest phone I've owned, and i choice this phone for its awesome photography, among other features. Love this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best of Samsung
on September 28, 2026
Posted by: Vinsamar
[This review was collected as part of a promotion.] Very fast and smooth device, very compact and full of great features still haven't used. Highly recommend
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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