Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(18,108 Reviews)
Rating breakdown 18,108 reviews
5 Stars
15,812
4 Stars
1,823
3 Stars
285
2 Stars
83
1 Star
105
64%of customers recommend this product.
(
106 out of
166)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5
Absolute beast of a phone
on July 19, 2026
Posted by: Bubba11412
[This review was collected as part of a promotion.] I absolutely love everything about this phone from searching and image with galaxy ai to the amazing camera and vivid screen with privacy shield this phone is extremely fast and has tons of storage for pics or my jobs I complete you can't go wrong with samsung been a user for probably 15 years or more never een disappointed in a product you won't regret buying this phone
Value
5
Response from Samsung USBy R&R Team, July 21, 2026
Hi there Bubba11412, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you love your new device, and that you are finding the camera and Galaxy AI such standout features of your new device. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on July 19, 2026
Posted by: Deemoney
[This review was collected as part of a promotion.] Love this phone. The only thing wrong it that the camera lens stick out sothe phone is wobbly. It has great features.
Value
4
Response from Samsung USBy R&R Team, July 21, 2026
Hi Deemoney, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear how pleased you are with the usage of your new device every day. We do recommend protective cases on all devices to help prevent damage from accidental bumps and drops that occur during usage. We have provided a link to the Samsung Support Team to assist you with available case options to help you with the experience you mention with the camera lenses, and answer any additional questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Very snappy phone
on July 18, 2026
Posted by: bradyst
[This review was collected as part of a promotion.] I have used this device for a couple weeks now and the biggest thing is how snappy the phone is, almost no frame drops and it lasts all day. I don't think I've used a single galaxy ai feature but the phone is still fire
Value
5
Response from Samsung USBy R&R Team, July 22, 2026
Hi there Bradyst, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you've had such a great inital impression of your device, and that you are finding it so fast during your usage. We have provided links to the full manual and the Samsung Support Team to help you maximize your experience, customize the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing fetures
on July 18, 2026
Posted by: BluntPirate
[This review was collected as part of a promotion.] I would like to mention the AI that is included in this phone, I used it to delete something on a picture that I found online that I liked and it used AI in order to refill what was deleted and I have to se it looked great, to the point where its almost not noticeable unless you know what you are looking for also I would like to point out the camera it definitely still packs a punch with 200mp, its an amazing camera and there is also a app called pen up so if you like coloring or drawing you can have free roam there and post your projects and get opinions or just post blank coloring pages so other can add to their collection I would say over all a great phone.
Value
5
Response from Samsung USBy R&R Team, July 23, 2026
Hi there BluntPirate, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear how happy you are with the usage and capabilities of your device, and that you are finding Galaxy AI to be so useful for your experience with the camera of your device. Please, don't hesitate to reach out to us again in the future if you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S24
on July 18, 2026
Posted by: Samsung S24
[This review was collected as part of a promotion.] Battery Camera Display Durability Processing Android system
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S Pen features most of all
on July 18, 2026
Posted by: FanciFace
[This review was collected as part of a promotion.] I love this new phone. It is my first S series but the storage capacity and battery are amazing. Galaxy AI has soooo many different features to play with and help edit videos or create crazy images and stories. I just love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The ULTRA experience!
on July 18, 2026
Posted by: Strongandpretty
[This review was collected as part of a promotion.] The Ultra experience is to be experienced, in person and by pride of ownership. Finally a device that with the AI, is more like a companion by your side. As with all new phones, there's a learning curve, but this was probably one of the easiest to grasp. As a clinician, I live by times and schedules, with my S26, It's a breeze! Not to forget the slim design and awesome cameras that would make Ansel Adam's envious! Long story short, this is the companion you have needed by your side.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Upgrade with Bugs
on July 17, 2026
Posted by: Sahil
[This review was collected as part of a promotion.] I had S23 ultra and just upgraded to S26 ultra. I liked my S23 better than this because S2y have alot more bugs than S23. Not sure why Samsung is not able to fix those bugs. Side volume button sometimes dont work, screen get freeze, whats app messenger get freeze, you tube button stop working when pressed while doing multi task. I wish i could get back to my S23 ultra.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R Team, July 20, 2026
Hi there Sahil, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when you are experiencing disruptions to your usage of your device. We have provided a link to an article to help you troubleshoot the freezing you mention experiencing with your device. We have also provided a link to the Samsung Support Team to offer additional assistance with the instances you mention additional features not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
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Written by a customer while visiting Samsung US