Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(18,107 Reviews)
Rating breakdown 18,107 reviews
5 Stars
15,811
4 Stars
1,823
3 Stars
285
2 Stars
83
1 Star
105
64%of customers recommend this product.
(
106 out of
166)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5
Privacy Screen
on July 27, 2026
Posted by: Mommaj
[This review was collected as part of a promotion.] I love this device so much! One of my favorite aspects of the Galaxy AI is the privacy screen! That has not been an option previously. With teens it's a must!
Value
5
Response from Samsung USBy R&R Team, July 28, 2026
Hey Mommaj, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how much you love your device, and that you are finding the Privacy Display and Galaxy AI so amazing for your needs. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Slightly better than S23 Ultra
on July 27, 2026
Posted by: Buddywoof
[This review was collected as part of a promotion.] There are some new Galaxy AI features compared to the S23 Ultra but overall, the gain isn't worth the money IMO. I find the AI tools mostly useless. The display on the S23 Ultra is actually crisper and brighter IMO compared to the S26 Ultra. The only reason I upgraded was because I shattered my screen on the S23 Ultra and needed a new phone.
Value
4
Response from Samsung USBy R&R Team, July 28, 2026
Hi there Buddywoof, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall having a good experience with your device, and we would love to help you even further enhance your experience. We have provided a link to an article to help you with the enhanced capabilities of Galaxy AI and integrate them in to your usage. We have also shared a link to the complete manual to help you with the different display settings with the addition of the new Privacy Display to help you have the best possible appearance with your device. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The hot new thing
on July 27, 2026
Posted by: Geekygnome72285
[This review was collected as part of a promotion.] I had the s25 ultra but it was very short lived when I destroyed it at work without insurance. I've finally paid that device off and bought the upgraded version in this s26 ultra. I'm excited to try the new galaxy Ai features as well as the translation and photo editing upgrades. I've always been a Samsung user but the note/ultras have always been my go to.
Value
5
Response from Samsung USBy R&R Team, July 28, 2026
Hi there Geekygnome72285, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are having such a great inital impression of your new device, and excited by all of the enhancements you are discovering. We have provided links to the complete manual and the Samsung Support Team as an companion to your exploration and customization, as well as answering any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Garbage
on July 27, 2026
Posted by: Savage
from Pa
Camera is garbage takes the worst pictures ever. Forget charging it takes so long to charge. No matter how many charging cable I try even ones from Samsung it tells me check your charging connection and charges so slow. Terrible phone don't waste your money on this
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, July 28, 2026
Hi there Savage, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how distressing it can be when your device does not meet your expectations in quality or functionality. We have provided links to resources to help you with the different settings and features for your camera for the best possible photos and videos. We have also provided links to an article to help you with the right charging adapters and cables for the fast charging speed, and to your complete manual to ensure the proper settings to use this feature on your device have been enabled. Lastly, we have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional with day to day activities
on July 27, 2026
Posted by: Della592
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S26 Ultra for a short time now, and it has quickly become one of the best smartphones I've owned. As someone who relies on my phone for both work and personal life, it handles everything effortlessly. The display is incredibly bright and sharp, making it perfect for streaming movies, browsing social media, and reading documents. The camera is outstanding, capturing stunning photos and videos with amazing detail, whether it's during the day or at night. One of my favorite features is Galaxy AI. It helps me stay organized by making everyday tasks quicker and more efficient, whether I'm drafting messages, summarizing information, or editing photos. As an Executive Assistant and a Business Administration student, I appreciate how easy it is to manage emails, documents, schedules, and schoolwork all from one device. The battery easily lasts through my busy days, and the performance is smooth no matter how many apps I'm using. Overall, the Samsung Galaxy S26 Ultra has made a noticeable difference in my daily routine by helping me work smarter, stay connected, capture life's special moments, and enjoy entertainment without compromise. It's a powerful device that truly fits my lifestyle.
Value
5
Response from Samsung USBy R&R Team, July 28, 2026
Hey Della592, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear how pleased you are with your device, and that it has been so helpful for so many different tasks including your educational needs with the addition of Galaxy AI. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
This is a nice device and I replaced my S23 ultra
on July 27, 2026
Posted by: Kurtis9105
[This review was collected as part of a promotion.] Awesome
Galaxy AI is awesome
Awesome
Awesome
Awesome
Awesome
Galaxy AI is awesome
Awesome
Awesome
Awesome
Awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great except s pen storage
on July 27, 2026
Posted by: Hhnn
Great except that like everyone else, the S Pen came out by itself and got lost within the month. And because of the pen positioned right on a corner, it's hard to find a case that has sufficient protection on all 4 corners. Major design flaw, so I'd wait on the next model if you're not in a rush to buy.
Response from Samsung USBy R&R Team, July 28, 2026
Hi there Hhnn, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage and capabilities of your device. We have provided a link to the Samsung Support Team to assist you with all protection options for your device, and provide any assistance with the S Pen of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
The GOAT
on July 27, 2026
Posted by: Diaa
from Georgia
I’ve been using the Galaxy S26 Ultra, and honestly, it’s the best phone I’ve ever owned. The camera is amazing, the battery lasts a long time, and everything feels super fast and smooth. I also really like the design and the display. So far, I’m very happy with it and would definitely give it 5 stars.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, July 28, 2026
Hey Diaa, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are finding this device to be the best you've ever used, and that you are loving the camera, and the battery keeping up with your during the day. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Samsung Support
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Written by a customer while visiting Samsung US