Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(18,099 Reviews)
Open Ratings Snapshot
Rating breakdown 18,099 reviews
5 Stars
15,804
4 Stars
1,823
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Huge fan of this phone
on August 4, 2026
Posted by: MReviews
[This review was collected as part of a promotion.] I have been wanting to change over from IOS for years, and made the jump with the S26 Ultra. I love how much control I have over my phone and it's functionality. It has been a huge improvement to my quality of life, especially using it at work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Above the rest.
on August 4, 2026
Posted by: Trish1
[This review was collected as part of a promotion.] ★★★★★
I love this phone! The Samsung S26 Ultra has exceeded my expectations, I'm glad i chose it. The display is beautiful, the camera takes amazing photos, and everything runs quickly and smoothly. The battery lasts all day, and the overall performance has been excellent. I highly recommend it to anyone looking for a premium smartphone. Five stars!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 4, 2026
Hi there Trish1, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how much you love your phone, and that you are finding it so immersive to look at and use every day. We have shared a link to an article to help you further enhance your experience with Galaxy AI. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Back to Android after 12 years
on August 4, 2026
Posted by: GalaxyGuy
[This review was collected as part of a promotion.] I left Android not too long after using the Galaxy Note 4. I really enjoyed the phone and experience, but the way Android and Carriers handled updated at the time was really frustrating for me. I wanted to latest updates and features and it always seemed like an endless wait to receive them. These issues have obviously smoothed out over time so I decided to go back. Picking the device was a months long endeavor, considering all manufacturers, features, hardware, etc... After exhaustive research I chose the Samsung Galaxy S26 Ultra and I've never been happier to be back on Team Galaxy. The build quality is superb, the phone has more raw horsepower than you could ever need, the software is fluid and instantaneously responsive. I love this phone, and honestly it's made me happy to have a phone in my pocket again. This isn't just the device I regrettably doom scroll with, it's a productivity powerhouse than can also run console quality games with Ray Tracing and passthrough charging. Truly insane to think that's just lying in wait at my side until it's ready to be unleashed. 100/10, I would whole heartedly buy again with no regrets.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 4, 2026
Hey GalaxyGuy, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that your upgrade to a new device after time away from the ecosystem has not only been seamless and easy, but so enjoyable for a range of daily tasks including your gaming. We have provided links to the complete manual and the Samsung Support Team to help you fully customize your device, and answer any questions that may arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is the in world
on August 3, 2026
Posted by: AIE777
[This review was collected as part of a promotion.] I do all with Samsung... Samsung is my favorite Android phone and I used it since 20 years ago
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung ultra
on August 3, 2026
Posted by: Cmackultra
[This review was collected as part of a promotion.] Received the new phone today. The phone is fantastic and the transition was easy. The phone has all required/needed features and works great.
Sound quality is great as well.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 4, 2026
Hi there Cmackultra, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear how much you love your new device, and that the inital setup and usage has been so smooth and easy. We have shared links to resources to help you fully explore your new device, customize the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Ultra 26
on August 3, 2026
Posted by: Basil26
[This review was collected as part of a promotion.] I chose to switch from the "plus" models and go with the Ultra this time. The camera is awesome and I'm still trying to learn all the features.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 4, 2026
Hey Basil26, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear how pleased you are with your upgraded device, and that the camera has been such a standout as you transition in to the Ultra Series of devices. We have provided a link to the complete manual to aid your further exploration and customization at your convenience. We have also provided a link to the Samsung Support Team to assist you directly if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super happy with my S 26 Ultra
on August 3, 2026
Posted by: MilkyWayMan
[This review was collected as part of a promotion.] I chose the S 26 ultra for the camera and new features, and I got way more than I expected. The camera has a 100x zoom which is powerful enough to see little green men on Mars. Not really, but it is impressive. The AI features can translate phone calls in real time and also in face to face conversations. An upgrade in every sense of the word. I highly recommend.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 4, 2026
Hi there MilkyWayMan, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you love your new device, especially the camera quality, and ability to capture truly amazing photos and videos. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Peak Galaxy Experience
on August 3, 2026
Posted by: NinjaBryan
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra for its ultra-fast performance so I can play games buttery smooth while waiting throughout my day. Ultra-powerful features like the new privacy display, which is perfect for entering sensitive text in public spaces.The ultra-sleek design is super light and feels great in hand. The ultra-smart AI tools help me achieve little tasks to enhance my experience with this phone. 10/10
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 4, 2026
Hi there NinjaBryan, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how pleased you are with the usage and capabilities of your device, and how helpful it has been for a range of daily tasks regardless of where you life takes you. We have shared a link to the Samsung Support Team to assist you if any questions come up about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
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