Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(18,099 Reviews)
Rating breakdown 18,099 reviews
5 Stars
15,804
4 Stars
1,823
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
106 out of
166)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5
This product has a great futures
on August 4, 2026
Posted by: Ironworker
[This review was collected as part of a promotion.] I use my phone at work, and on the way home, I listen to music. Play video game etc
Value
5
Response from Samsung USBy R&R Team, August 5, 2026
Hey Ironworker, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that this device has been so helpful for both personal and professional needs every day, and that you are enjoying your music and gaming. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from S23 Ultra to S26 Ultra
on August 4, 2026
Posted by: Geekedout
[This review was collected as part of a promotion.] Coming from the S23 Ultra, I honestly wasn't sure the jump to the S26 Ultra would feel that different. I'm so glad I made the move.
The performance boost is immediately noticeable, everything from opening apps to multitasking with several windows just feels snappier and smoother, zero lag even with a dozen tabs and apps running in the background.
The camera is where this upgrade really shines. Video quality got a real bump too, especially stabilization while walking or moving.
I chose the S26 Ultra because battery life is super important to me. I use my phone to work and sometimes need to take notes in hour long meetings multiple times a day. The S26 battery life surprised me most. I was expecting a marginal improvement, but I'm consistently getting through a full day with heavy use with battery to spare, something the S23 Ultra started struggling with after a couple years of use. I used to have to recharge mid day to keep up with my use.
The display is brighter and easier to read in direct sunlight. It also came with the privacy screen function and this honestly is a game changer.
Trade-in value plus the overall jump made this an easy call. If you're still on an S23 Ultra and wondering whether it's worth it, it is.
The performance boost is immediately noticeable, everything from opening apps to multitasking with several windows just feels snappier and smoother, zero lag even with a dozen tabs and apps running in the background.
The camera is where this upgrade really shines. Video quality got a real bump too, especially stabilization while walking or moving.
I chose the S26 Ultra because battery life is super important to me. I use my phone to work and sometimes need to take notes in hour long meetings multiple times a day. The S26 battery life surprised me most. I was expecting a marginal improvement, but I'm consistently getting through a full day with heavy use with battery to spare, something the S23 Ultra started struggling with after a couple years of use. I used to have to recharge mid day to keep up with my use.
The display is brighter and easier to read in direct sunlight. It also came with the privacy screen function and this honestly is a game changer.
Trade-in value plus the overall jump made this an easy call. If you're still on an S23 Ultra and wondering whether it's worth it, it is.
Value
5
Response from Samsung USBy R&R Team, August 5, 2026
Hey Geekedout, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how pleased you are with your new device, and that you have no regrets due to all of the upgrades to the features and capabilities. Please, reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phones tbh
on August 4, 2026
Posted by: Brends
[This review was collected as part of a promotion.] I got this phone as a birthday present. I chose it because my brother had the same model and I was amazed at how good the camera was and it is also very sturdy.
Value
5
Response from Samsung USBy R&R Team, August 5, 2026
Hey Brends, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear how pleased you are with your new device. We have shared a link to the complete manual to help you maximize your experience and align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Way more than I knew I needed
on August 4, 2026
Posted by: Jamguy
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because it was the next edition in the lineage and I was upgrading from my S24+ but I've loved every feature. The camera quality is insane, as I was able to zoom in on a bird from a little under a mile away and had little to no drop-off in quality.
The stylus is what I've needed in my life for years. As a person who is still stuck to the manual way of doing things, having the screen prep you to write or draw, when you remove the stylus has been a joy. I'd recommend this phone to anyone looking for a change or upgrade.
Value
5
Response from Samsung USBy R&R Team, August 5, 2026
Hey there Jamguy, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving your upgrade and how pleased you are with the camera and S Pen capabilities. We have shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 4, 2026
Posted by: Jaegermoister13
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra. I've always been an android fan and use to love the Glaxay Note with the stylus. The stylus and the features you're able to do with it is one of the big reasons why I chose the 26 Ultra. Everything about this phone is amazing from the processing speed to the camera. Huge upgrade from my previous phone of the S22. Absolutely love this phone
Value
5
Response from Samsung USBy R&R Team, August 5, 2026
Hey Jaegermoister13, thank you for your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are loving the upgrade to your new device, and that it has been such a powerhouse in processing speed for everything you need and want during the day. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Good phone but
on August 4, 2026
Posted by: Kieko082
[This review was collected as part of a promotion.] The phone is a great but there are some issues that wish were ironed out before release. Yes the privacy screen is great but it does take away from the vibrant screen resolution. But the Ai works great and it is very strong with connecting devices to from buds to watch. The connectivity is flawless. Love the lightweight of the phone. I cant wait for the 27 hopefully all the kinks are worked out
Value
4
Response from Samsung USBy R&R Team, August 5, 2026
Hey Kieko082, thank you for sharing your experience of your Samsung Galaxy S26 Ultra wth us. We are happy to hear that you are pleased with your new device, and that you are enjoying the display quality and addition of Galaxy AI. We have provided a link to the complete manual to assist you with different setting options for the Privacy Display to only enable for specific apps and notifications to help experience the best of both worlds with this feature. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy S26 Ultra
on August 4, 2026
Posted by: Josieraj
[This review was collected as part of a promotion.] I had my S23 Ultra for 3 years and were wanting to do an upgrade on my phone. I did a little research and shopping, and thought I would love the Z Fold 7. I went ahead and did the upgrade, and found out that I did not like it whatsoever, so I returned it, and I chose the Galaxy S26 Ultra instead. I love the phone. I love the features on it. However, it's a bit clumsy for my hands. I don't know how everything works on it very well yet, but It will just take a little while to figure it all out. I would recommend this phone to anyone who is looking to purchasing a new Android device!
Value
3
Response from Samsung USBy R&R Team, August 5, 2026
Hi Josieraj, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are overall happy with your device upon inital setup and usage. We have provided a link to the complete manual to help you discover and customize your device at your convenience. We have also provided a link to the Samsung Support Team to assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
This product is oversold by marketers
on August 4, 2026
Posted by: Bro9379992
[This review was collected as part of a promotion.] The photos turn out really good but the displays are nicked when you use your eyes, night sleep is good, minimum memory capacity is 512 below it doesn’t make sense
Value
3
Response from Samsung USBy R&R Team, August 5, 2026
Hey Bro9379992, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are pleased with the camera quality and ability to take amazing photos with your device every day. We are always happy to assist our customers with any frustrations they may be experiencing with their chosen device. Without understanding the details of your frustrations, we have provided a link to the Samsung Support Team for your convenience. These experts can help you have the best possible experience with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US