Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(17,888 Reviews)
Rating breakdown 17,888 reviews
5 Stars
15,629
4 Stars
1,791
3 Stars
281
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
105 out of
165)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5
This phone is amazing
on September 30, 2026
Posted by: Ailptv
[This review was collected as part of a promotion.] Im glad I chose this phone, I was looking for something new and customizable. This phone has it all, I can have two apps running on the same screen. It has a pencil so I can take notes or draw. I love this phone and won't be switching anytime soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S26 Ultra has more....
on September 30, 2026
Posted by: PhoneBrain
[This review was collected as part of a promotion.] I chose Galaxy S26 Ultra and it was a great decision. Between the high tier specs, and plethora of features; I am enjoying using this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for me
on September 30, 2026
Posted by: faithinone
[This review was collected as part of a promotion.] First, the lighter weight is very appreciated and makes a huge difference in handling my phone. The low light camera feature is great. I love taking pics with this phone in all settings. Overall, the best phone I've had so far. But, I know Samsung is not done innovating.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst phone I've ever had
on September 30, 2026
Posted by: Shannon
Genuinely awful. The camera is trash. It's slow and laggy. The keyboard is terrible. It constantly corrects words-incorrectly, however. There's too much AI that they make nearly IMPOSSIBLE to remove. When my phone updates, all of my apps start to glitch- particularly my banking apps. I hate this phone. I thoroughly regret switching and I will be rid of this device ( and Samsung ) entirely. It's expensive and absolutely not worth the money.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, October 1, 2026
Hi Shannon, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your device is not aligning to your expectations, and we would love to help you work towards a resolution for your frustrations. We have provided links to articles to help you capture the best possible photos and videos, maximize the speed, and customize the settings to your preferences .We have also provided a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung never fails
on September 30, 2026
Posted by: Stardust69
[This review was collected as part of a promotion.] I chose the Samsung 26 ultra for its quality.Samsung phones have been my number one choice since I can remember.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
26 Ultra review
on September 30, 2026
Posted by: JPLAYER97
[This review was collected as part of a promotion.] I am really digging the new phone overall because the features are just top-notch. It performs exactly how I wanted and handles everything I throw at it. Unfortunately, I have to mention that the camera glass seems to be quite fragile. Mine cracked way too easily after just a little bit of normal use. It is a massive bummer considering how much I enjoy using the rest of the device. I wish the build quality in that specific area was a bit more durable. Despite that one annoying issue, I still think it is a fantastic piece of tech. I would definitely recommend it to others as long as they are extra careful with the lenses. And I chose to opt for a phone case with camera protector to fix this issue
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, great screen and lots of futures
on September 30, 2026
Posted by: husar07
[This review was collected as part of a promotion.] I was enjoying Galaxy S family for a long time already. Since Galaxy S8 those phones never disappointed me. I love especially ultra series with pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy26 my new baby
on September 30, 2026
Posted by: Babygirlgamble
[This review was collected as part of a promotion.] I've always had the galaxy ultra phones. I've up graded to the 26 and I love it even better with all the cool futures it has even the AI...it's awesome. I will always use the Galaxy phones. They even take better pictures. I add and take people out of it...i can't express how excited I am about the new Galaxy 26.
Value
5
Written by a customer while visiting Samsung US