Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(17,883 Reviews)
Rating breakdown 17,883 reviews
5 Stars
15,624
4 Stars
1,791
3 Stars
281
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
105 out of
165)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5
Super fast !
on October 1, 2026
Posted by: Br08yan
[This review was collected as part of a promotion.] I chose the s26 ultra as an upgrade from my s22 ultra. What an improvemen!! This phone is sooo fast and has no lag. The camera is exceptional and takes superb photos and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Heat & battery issue!
on October 1, 2026
Posted by: Hs hs
from Mi
[This review was collected as part of a promotion.] It's getting hot on normal video calls even!!!! & battery dropping the charger faster then expected!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, October 2, 2026
Hello Hs hs, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when your device is not meeting your expectations or functioning as intended. We have provided links to resources to help you with the temperature and battery life of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
"LOVE THE THE PHONE SO MUCH UNTIL"
on October 1, 2026
Posted by: RD23Phone
[This review was collected as part of a promotion.] Hello,
I am Ray Davis a proud owner of 2 s26 Ultras, Love how seamlessly how my phone was able to accept my daily uses, an improve access, new features easy of use coming from an s22 Ultra, an then it happened to me. Alls well than the connections issues and bad interference when using apps online in Live conversations. I have tried everything and reset features amd still have issues. I have 2 sets of ear buds that has this issue, so once I got into car and my Acura connection was doing some thing and many complaining about my conversations I was upset. Only thing I have issue with is that all the other Ai and general features are amazing. But if that 1 thing can be fixed. Then Yes I would be extremely happy.. Thanks Samsung for listening..
I am Ray Davis a proud owner of 2 s26 Ultras, Love how seamlessly how my phone was able to accept my daily uses, an improve access, new features easy of use coming from an s22 Ultra, an then it happened to me. Alls well than the connections issues and bad interference when using apps online in Live conversations. I have tried everything and reset features amd still have issues. I have 2 sets of ear buds that has this issue, so once I got into car and my Acura connection was doing some thing and many complaining about my conversations I was upset. Only thing I have issue with is that all the other Ai and general features are amazing. But if that 1 thing can be fixed. Then Yes I would be extremely happy.. Thanks Samsung for listening..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Almost Perfect
on October 1, 2026
Posted by: Ultra26
[This review was collected as part of a promotion.] I chose the S26 Ultra for the privacy screen and it is exactly what I expected and wanted. The downsides of the phone are actually on the back. The cameras are, fine... the focus is very inconsistent. Meanwhile, the magnet location is juat silly. Makes magsafe accessories unusable in many cases because they interfere with the placement of the cameras.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S26 Ultra
on October 1, 2026
Posted by: DDawgPhilly
[This review was collected as part of a promotion.] I chose Samsung and I'm glad I did. To be honest it's nothing unexpected, not transcendent or world changing, but a good smartphone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra
on October 1, 2026
Posted by: carmaz
[This review was collected as part of a promotion.] Whenever I buy a new phone I chose Samsung for it's quality and reliability. I've had phones by other brands but always go back to a Samsung device. It's just the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S26 Ultra is.....
on October 1, 2026
Posted by: GutiCurse
[This review was collected as part of a promotion.] This phone just feels right! I chose Samsung due to power and performance with the S26 Ultra that is definitely delivered.
The Ultra series is my go to daily driver and I love the ecosystem, everything flows very well from my galaxy watch 7 (I do want to get the Ultra2 one day) to my Galaxy Buds Pro 3 and my S6 Tab Lite.
This is a brand I will continue with for a long time.
The Ultra series is my go to daily driver and I love the ecosystem, everything flows very well from my galaxy watch 7 (I do want to get the Ultra2 one day) to my Galaxy Buds Pro 3 and my S6 Tab Lite.
This is a brand I will continue with for a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone not too sure about the battery
on October 1, 2026
Posted by: 18Wheels
[This review was collected as part of a promotion.] Well I chose to buy a Samsung s26 ultra when my s23 died I really like the screen resolution I actually tried to be a cheapskate originally and go with the Google pixel 11 whatever the basically the Google pixel version of the s26 ultra. However I have gotten so used to the great way Samsung's ecosystem operates inside of Android you couldn't convince me to even change phone inside of the Android system I don't like basic Android and the fact that they all will charge me to get my phone to look and operate like a Samsung it's kind of crazy but I absolutely love the Samsung ecosystem the idea that you can do several things with it that you can't do with any other system such as group your apps together and things of that nature are great the only thing I might see as an issue is the battery doesn't seem to last more than a few hours under heavy use however even though it gives you an hour recharge time and usually takes less than 15 to 20 minutes from 15% to full with a super fast charger
Value
4
Written by a customer while visiting Samsung US