Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(18,024 Reviews)
Rating breakdown 18,024 reviews
5 Stars
15,738
4 Stars
1,814
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
106 out of
166)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5
This product has great features
on August 17, 2026
Posted by: Maxwell
[This review was collected as part of a promotion.] I am glad I chose this samsung galaxy s26 ultra, I have been waiting for a perfect phone since my ultra s22 and I definately think this is it, I'm really enjoying this device with so many features, thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have no complaints
on August 17, 2026
Posted by: Ewingnut
[This review was collected as part of a promotion.] I have always loved samsung. I have had galaxies since I was a young teen and will actively keep choosing sansung. I have no complaints. Love the ability to customize it as much as I want. I chose to stay with samsung and always will.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S26 Ultra 1TB
on August 17, 2026
Posted by: Kevin1975
[This review was collected as part of a promotion.] I'm so glad I chose to upgrade my S24 Ultra to the new S26 Ultra and went with the 1TB version. Although on the surface visually they may look similar, under the hood the S26 Ultra is a powerhouse and was clearly designed for the AI generation. If you are in a similar position & unsure if you should upgrade.... Just do it.... You won't regret it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the screen privacy features. Great battery.
on August 17, 2026
Posted by: Badpool
[This review was collected as part of a promotion.] Ever since I purchased it I loved how smooth transition and performance is. Great pictures, love the screen privacy without having to purchase a screen protector. Easy to toggle on and off.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 17, 2026
Posted by: CaliPenguin
[This review was collected as part of a promotion.] I love this phone, it has been such an upgrade from my previous SUltra device. I love the privacy screen option, especially in crowded areas. I chose this phone for my upgrade because it was time coming from my international s24u, and not being able to use the full service back in the states again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on August 17, 2026
Posted by: Galaxygirl
[This review was collected as part of a promotion.] The reason I choosed the s26 ultra had a lot to do with the camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sturdy.
on August 17, 2026
Posted by: Bonbon1660
[This review was collected as part of a promotion.] Im glad i chose the S26 ultra mainly because I am a clumsy person and its held up with the many times I've dropped it 😅 it takes amazing pictures along with the many ways you can customize just about anything on the phone its basically a computer in my pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Never again
on August 17, 2026
Posted by: Garbagejunk
[This review was collected as part of a promotion.] I purchased this phone in March of 2026 and starting July 24th of 2026 I ended up having issues with the device contacted my carrier and was told that there was no issue with service. Contacted the manufacturer due to the device being under warranty still and was told by the manufacturer that I had to send my device in for 2 weeks to have them repair it. This is unacceptable! They should just provide a brand new device considering this one is having issues receiving and making calls with 5G Plus full bars. I will never buy another Samsung device as long as I live! Absolutely unacceptable!
Value
1
Response from Samsung USBy R&R Team, August 18, 2026
Hello there, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We know how frustrating it is when you are not able to use your device for your phone calls every day. We have provided links to articles to help you troubleshoot this experience at your convenience. We also recommend reaching out to your carrier directly if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US