Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(18,022 Reviews)
Open Ratings Snapshot
Rating breakdown 18,022 reviews
5 Stars
15,736
4 Stars
1,814
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Samsung galaxy s26 Ultra
on August 17, 2026
Posted by: Lilithsaatana
[This review was collected as part of a promotion.] I chose to get the Galaxy s26 ultra for the additional Ram (16gb) ESPECIALLY the privacy screen, the speed of its processing and GPU, I can carry ALOT of pictures and movies, I take INCREDIBLY detailed pictures with it, I noticed when I plug it in, it'll FULLY charge in less than a hour, and even if I have the AOD (Always on display) turned on it still lasfs all day... And longer into the night, I stay up a LONG Time, usually about 10 AM to 5 AM... AND Its still holding out, it's hot a nice feeling on the screen, and still has a premium weight feeling, not too heavy or light.
IF you need to restart/reboot, it comes back on EXTREMELY quickly... Im surprised as many phones make you want a few minutes
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely Love My Galaxy S26 Ultra!
on August 17, 2026
Posted by: GalaxyFan007
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra and I’m extremely happy with my decision. I use my phone every day for work, calls, messages, photos, videos, navigation, and multitasking, and it has been excellent. The phone is fast, smooth, and reliable, the display looks amazing, and the camera quality is outstanding. I especially appreciate how easy it is to switch between apps and get things done throughout my busy day. Battery life has also been great for me.
I’ve been a Samsung user and this is definitely one of my favorite Galaxy phones so far. It feels premium, performs extremely well, and has everything I need in one device. I totally recommend the Galaxy S26 Ultra to anyone looking for a powerful, dependable, high-quality smartphone. I’m very happy with my purchase!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the charging speed most of all!
on August 17, 2026
Posted by: GalaxyGirl82
[This review was collected as part of a promotion.] Although I've been loyal to the Galaxy S for years, this is my first Ultra & I'm very impressed. I love the super fast charging, big beautiful screen display& all the extras that come with having an S-pen! Not to mention all the camera lenses& features. I chose the Galaxy S 26 Ultra and this year& I'm glad I did! Samsung S series is the best Android available!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s26 ultra
on August 17, 2026
Posted by: Mfwagon
[This review was collected as part of a promotion.] I am happy with my new phone. I have had it now for 4 months and I am still finding new ways to enjoy it. I am glad I chose this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features for business and personal use
on August 17, 2026
Posted by: Redsnapper65
[This review was collected as part of a promotion.] I chose the Galaxy s25 Ultra because it has the pen stylus which I use every day. It allows preciseness when Im working with numbers at work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has the excellent feature like privacy
on August 17, 2026
Posted by: Erzengel2k
[This review was collected as part of a promotion.] The reason I chose the S series because of the S pen the privacy screen settings. And light weight design as well as the long battery life
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is by far my best phone purchase
on August 17, 2026
Posted by: Denise120
[This review was collected as part of a promotion.] I chose this phone because i previously had the S24ultra and loved it, so how could this upgrade not be awesome. I use my phone for the picture taking capabilities and healthy living features. I also play a lot of games and the battery holds up great and it has plenty of storage space. I'm still learning all the new features it has. There is so much more this phone can do. I definitely have no regrets, it's a very good upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Bad touch response
on August 17, 2026
Posted by: Octagonalninja2369
[This review was collected as part of a promotion.] I chose this device because i owned a previous model but to my amazement this model has a few bugs with connections and touch screen user interface issues. What a bummer.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 18, 2026
Hi there Octagonalninja2369, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We would love nothing more than to help you have the best possible experience with your device, and get that uninterrupted usage you are seeking. We have provided links to troubleshooting guides to assist you with this matter at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
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Written by a customer while visiting Samsung US
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