Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(18,019 Reviews)
Open Ratings Snapshot
Rating breakdown 18,019 reviews
5 Stars
15,733
4 Stars
1,814
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Smartest smartphone
on August 17, 2026
Posted by: NarekSultra
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is an exceptional smartphone, featuring an outstanding camera and an unparalleled AI experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Review a S26 Ultra
on August 17, 2026
Posted by: GrannyBarb
[This review was collected as part of a promotion.] I chose the S26 Ultra but did not realize it was so different & difgicult than all the Samsung phones I have had since my 1st. I have always loved Samsung but not this new S26 Ultra. I bought a S25 first and went back to return and was told the S26 Ultra was the best. Well at 76 1/2 years old I am not pleased. Why are there like 10 apps with same name and then there are way more things I do not even know what they are. SPECTRUM would not reimburse me or let me return the S25 because it was over 3 months old. Now I am paying for 2 phones and only 1 is working and they are very hard for me to use.
Would Samsung please make a simple phone for us that only want phone calls, text messages, Facebook, my bank apps, Walmart & Amazon Apps to buy things and a couple of games . A simple phone for simple people. Thank you.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 18, 2026
Hey GrannyBarb, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when you upgrade to a new device that feels completely different from the device you had previously. We have provided a link to the complete manual for your device, and to the Samsung Support Team to help you discover and customize your device, as well as answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone!!
on August 17, 2026
Posted by: OnTheGoPro
[This review was collected as part of a promotion.] I chose Samsung because I wanted a device that could keep up with both work and everyday life. I use it constantly for email, Teams meetings, travel, streaming, watching sports, taking photos, and staying connected with family. The screen quality, camera, speed, and battery life have all been great. I especially like being able to handle work while traveling without always needing to pull out my computer. Overall, it has been reliable, easy to use, and fits well with how I use my phone every day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 Ultra
on August 17, 2026
Posted by: Samsunglover616
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because of the features and reliability I've experienced with the S Ultra series from is beginnings. The quality of the camera is a huge selling point as well! Great phone and company. I use Samsung appliances in the kitchen and laundry room, all my televisions are Samsung along with my tablets and phones! I've never had the slightest problem with any of the products!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid flagship phone
on August 17, 2026
Posted by: Mrb909
[This review was collected as part of a promotion.] I got the 1tb version, and it is a beast from streaming to game play it never lags. Plus the camera is great I like the 24 selfie camera to the 200 Meg camera. So happy with the phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My mobile Office
on August 17, 2026
Posted by: Slimer
[This review was collected as part of a promotion.] This phone has been my mobile office from the day I bought it. It has everything I need and a great camera to help me capture the family moments outside of work. Love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far, my favorite phone!
on August 17, 2026
Posted by: KingDeo
[This review was collected as part of a promotion.] I've been using Samsung products for a long time and I have to say so grateful that I chose to get the Samsung s26 ultra. It's a definite step up from the s24 that I had reviews great battery life fast processor, the AI integration has been pretty smooth and very helpful for all the tasks I use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent equipment
on August 17, 2026
Posted by: Jordano73
[This review was collected as part of a promotion.] Excellent equipment great features
Excellent equipment great features
Excellent equipment great features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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