Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(18,000 Reviews)
Open Ratings Snapshot
Rating breakdown 18,000 reviews
5 Stars
15,717
4 Stars
1,812
3 Stars
284
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Best Phone
on August 28, 2026
Posted by: Wesley
[This review was collected as part of a promotion.] This is the best phone I have ever had. It is fast, smooth and bright. The picture quality doesn't get any better than this. There is not a better brand than Samsung, they never disappoint.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
s26 ultra is where its at
on August 28, 2026
Posted by: dinomiyte
[This review was collected as part of a promotion.] was denied getting the zfold 8 and decided to just try the 26 ultra and i am quite suprised at how it is. very smooth sleek and i love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
S26 Ultra
on August 28, 2026
Posted by: DC6723
[This review was collected as part of a promotion.] I chose the s26 ultra because I've always loved these phones and the performance they offer. This model the privacy screen had me sold. Although the only complaints I have on this one is the S pen. I liked the bluetooth capabilities on previous models way better. Still my favorite phone regardless
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 31, 2026
Hi there DC6723, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are overall happy with the usage of your device. We have provided a link to an article to help you with the redesigned S Pen features of your device at your convenience. We have also shared a link to the complete manual to assist you with the hand gestures and voice commands you can use with your device. We have lastly provided a link to the Samsung Support Team to assist you any time you have questionis about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S26 Ultra
on August 28, 2026
Posted by: SamsungLover
[This review was collected as part of a promotion.] This phone is amazing. I chose the Galaxy S26 Ultra over any other phone. Love the feature of translating a picture to any language needed. Comes in real handy when I get stuck on some phrases that I dont know how to explain myself.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Keeps Raising the Bar
on August 28, 2026
Posted by: GalaxyGirlSince2012
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra, and after two weeks with it, I can confidently say Samsung has done it again.
I bought my first Samsung Galaxy back in 2012 and have been a loyal Galaxy user ever since. I’ve never seriously considered switching to another brand. I simply upgrade when it’s time, and somehow, every new Galaxy manages to feel like an entirely new phone experience instead of just a slightly newer version of the one I already had.
The S26 Ultra is no exception. The speed, display, camera quality, battery life, and overall performance have impressed me from day one. Everything feels incredibly smooth and refined, and I’m still discovering new features and little improvements that make everyday use easier.
One of the biggest reasons I’ve stayed with Samsung for so long is the camera technology. I take a LOT of photos, so having a phone that can capture beautiful, detailed images when I don’t have a dedicated camera in my hand is important to me. The S26 Ultra absolutely delivers.
What I appreciate most is that Samsung continues to innovate without losing the familiarity that longtime Galaxy users love. After more than a decade of Galaxy phones, I still get excited about upgrading because it genuinely feels like Samsung gives me something new to experience each time.
Fourteen years later, I’m still Team Galaxy, and the S26 Ultra has given me absolutely no reason to change that.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 Ultra
on August 28, 2026
Posted by: SamsungGuy
[This review was collected as part of a promotion.] This is the best phone I have ever gotten so far. I'm so glad I chose to upgrade to this one and can't wait for what's next.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love these series of phones
on August 28, 2026
Posted by: MzNewVersion
[This review was collected as part of a promotion.] I was need of a new phone and I chose to upgrade to the 26Ultra. I love that the phone has five camera allowing me to capture every moment. I love that I can transform my pictures into slow motion and erase any objects that I do not want in the picture. I have played with the Al feature a little. I am still unlocking and learning how to use all the features. Overall, I am very please with my phone. I can't wait for the new version to come out.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worst. Purchase. Ever.
on August 28, 2026
Posted by: IveBeenDecimated
If you like contsant irrelevant ads interrupting anything you are trying to do, if you like having everything you type in all in uppercase, if you like having constant alarms that you set up and you can't keep stopping continuing, and if you want to have help numbers that direct you to a place that only fix physical damage, not the issues with the phone itself, then this is the phone for you!
Response from Samsung USBy R&R Team, August 28, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to an article to help you with the pop-ups you mention causing frustration during your usage. We have also shared a link to the full manual for your device to help ensure the settings are aligned to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you with the instances of your device not operating as setup. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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