Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(18,000 Reviews)
Open Ratings Snapshot
Rating breakdown 18,000 reviews
5 Stars
15,717
4 Stars
1,812
3 Stars
284
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Loving this phone!
on August 31, 2026
Posted by: PinkSRFloyd
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra in Sky Blue.
So far, I am thoroughly enjoying this phone! The pictures are gorgeous. The S-Pen is amazing. The Creative Studio is so much fun! I've been turning my fur babies into cartoons and drawings and they look stunning!
I did have to delete several pre-installed apps, but that seems to be the norm these days.
Swapping over to my S26 Ultra from my S23 Ultra was super easy with Smart Switch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone looks magnificent
on August 31, 2026
Posted by: 56janser56
[This review was collected as part of a promotion.] This phone is just the best, it can be customized the way you want, and it has a magnificent camera is really light and confortable, keyboard is really good and smart i just can say this phone is unique.💪
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 31, 2026
Posted by: SaiRam
[This review was collected as part of a promotion.] I am a samsung mobile user from last 10 years and I chose s26 ultra to upgrade from my old s22 and I love the ease of use and picture quality of samsung s series phones
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone on the market
on August 31, 2026
Posted by: Gilotine
[This review was collected as part of a promotion.] I chose the s26 ultra as I am always satisfied with the ultra series. I chose to upgrade because of the privacy screen feature. I really love everything about this phone from taking pictures to just regular use. Build in AI is awesome and features for everything. I recommend this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Go back to previous models
on August 31, 2026
Posted by: Fluentfingers
[This review was collected as part of a promotion.] I changed from Z fold 6 to S26 Ultra because of the S-Pen and the Macro camera. The S-Pen was the main reason. The pen no longer acts like a remote to take pictures/videos. I was VERY disappointed when I found that out. Regretted giving up my Fold. Also, the pen is SUPER difficult to get out of the phone. I have to remove the case first to get out. I am not trading this in for a Z Fold 8 Ultra. (Whenever that will ship, I should be happier).
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 1, 2026
Hello Fluentfingers, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your device is not meeting your expectations. We have provided a link to the complete manual to help you discover the hand gestures and voice commands you can use with your camera shutter. If you have a Galaxy Watch you can also use this device as a remote shutter for your phone. We have also provided a link to an article to help you with the redesigned S Pen features. Lastly, we have provided a link to the Samsung Support Team to assist you further any time you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The s26ultra is an ok phone
on August 31, 2026
Posted by: JDG055
[This review was collected as part of a promotion.] I chose the s26 ultra when I upgraded from my s23 ultra..I knew there weren't a ton of new physical features but I was expecting better performance...I honestly can't tell much difference between the 2 phones. my camera has been rapidly switching between the different lenses when i try to zoom in on close objects(i.e data plates on motors, RTU's, and part numbers on small parts)
My biggest complaint is that the s26ultra S-pen is no longer bluetooth!!! That was 1 of the most useful features on my s23 ultra!! Why did yall change that?
I do wish they would add a lidar sensor..
A few things I like...im glad they finally did away with the ridiculous curved screen....Thats really the only "new" feature that stands out...
Overall, its a good phone. it has ok battery life & ive dropped it multiple times (in a rugged case) and the screen did not crack..
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 1, 2026
Hi there JDG055, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how important your phone is to you for a range of daily tasks. We have provided a link to an article to help you with the redesigned S Pen features to help you integrate them in to your usage. We have also shared a link to an article to help you with the different camera settings and features to help you capture the best possible photos regardless of your surroundings. We have lastly, provided a link to the Samsung Support Team to assist you further if you have questions, or continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product
on August 31, 2026
Posted by: Saravanan
[This review was collected as part of a promotion.] The comprehensive consensus among customer and expert reviews ranks the Samsung Galaxy S26 Ultra as a refined, ultra-powerful flagship. It earns immense praise for its modernized ergonomics, though it faces mixed opinions on its new privacy-focused display technology.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Samsung Galaxy S26 has Great Featres
on August 31, 2026
Posted by: CertifiedDentalLabTech
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra as my latest cell phone as it allows me to design Grillz and other things for my dental lab even when I'm away from my computer. The stylus helps for detailed sculpting and flawless design. An absolute game changer. The Galaxy S26 Ultra also allows for me to view cases in various lab software anywhere anytime. Revolutionary device for dental lab techs on the go.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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