Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(17,998 Reviews)
Rating breakdown 17,998 reviews
5 Stars
15,716
4 Stars
1,811
3 Stars
284
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
106 out of
166)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
4
S26 Ultra beast
on September 3, 2026
Posted by: Smellycat
[This review was collected as part of a promotion.] I chose the s26 ultra because I've always used the Galaxy Note and since the note is now discontinued and the 26th is the new note I went ahead and went with that. Set up was super easy and fast. The only thing I don't like is the Google messaging which doesn't show you icons or numbers when you're in a group chat but that's a Google issue. Shipping took over a month and that was a hassle but I finally got my phone.
Value
4
Response from Samsung USBy R&R Team, September 4, 2026
Hi there Smellycat, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that the inital setup and overall usage of your device has been smooth and easy as well as being enjoyable. We have provided a link to the full manual to your device to help you adjust the different settings including your messaging. We have also shared a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I chose this phone for the great features!
on September 3, 2026
Posted by: Bear76
[This review was collected as part of a promotion.] I chose Samsung S26 Ultra to replace my S24 Ultra. I have been using Samsung products for about 15 years. I love the features and style.
Value
5
Response from Samsung USBy R&R Team, September 4, 2026
Hey Bear76, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are happy with your upgraded device. We have shared a link to the full manual to help you fully explore and customize your device to your usage. We have also shared a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung Galaxy phones!!!!
on September 3, 2026
Posted by: SamsungGalaxyForever
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra as my newest phone because I've enjoyed EVERY Samsung Galaxy phone I've had in the past. My last phone was the Samsung Galaxy S21+ and that lasted me forever it seemed. I love the picture quality, love how easy it was to set up all my apps when I upgraded, and I also love how well the system handles everything that I do on a daily basis. I'm so glad I was able to get this phone, and can't wait to take more pictures with it, and also do videos too!!
Value
5
Response from Samsung USBy R&R Team, September 4, 2026
Hey there SamsungGalaxyForever, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying the usage of your device every day, and that it so easily handles all of your daily needs. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3
Battery
on September 3, 2026
Posted by: NoonS
from Seattle
I've noticed the battery drains way faster than S25 ultra and when im charging the phone, I've noticed at the back of the phone by the cameras area got really warm. Hopefully Samsung will do something about these issues soon.
Response from Samsung USBy R&R Team, September 3, 2026
Hello NoonS, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how important the lasting battery life and temperature of your device is to you every day, and we would love to help you with this matter. We have provided links to troubleshooting guides to address your frustrations at your convenience. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I chose to upgrade from S25 ultra to S26 ultra +
on September 3, 2026
Posted by: WarrenG89
[This review was collected as part of a promotion.] I chose to upgrade from S25 ultra to S26 ultra +. The features were way better camera wise, everything else was the same for a minute until upgrades started happening to it and now its 75% way better the the S25 ultra +
Value
5
Response from Samsung USBy R&R Team, September 3, 2026
Hi there WarrenG89, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra. We are so happy that you have enjoyed the amazing camera on your device, and that you are finding it to get better with every update to the software. We have shared a link to the Samsung Support Team for your convenience if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Ultra Awesome Phone!
on September 2, 2026
Posted by: PapiTHANOS
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is incredibly well made, but the real reason I chose this device is for the
Ultra Awesome Camera
The picture quality is the best I've ever seen, such beautiful shots they can make a grown man cry.
Really glad I chose this phone, I made an Ultra Good Choice!
Ultra Awesome Camera
The picture quality is the best I've ever seen, such beautiful shots they can make a grown man cry.
Really glad I chose this phone, I made an Ultra Good Choice!
Value
5
Response from Samsung USBy R&R Team, September 3, 2026
Hey there PapiTHANOS, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving your device, especially the camera. We have provided a link to the full manual to help you discover additional capabilities like Galaxy AI and the Privacy Display. We have also shared a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is everything i needed
on September 2, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] I chose the s26 ultra and I'm loving it. The camera is amazing for pictures, it helps remind me to take my medicine and tracks all my health benefits that i need. I love this phone and also how customizable it is.
Value
5
Response from Samsung USBy R&R Team, September 3, 2026
Hi there Samsunglover, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how much you are loving your new device, capturing amazing memories, and keeping track of all of your health needs during the day. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Best in class of a flagship
on September 2, 2026
Posted by: Kaydo187
[This review was collected as part of a promotion.] I chose your device because its open source. I love developing on it and man, the gaming and streaming is superior
Value
5
Response from Samsung USBy R&R Team, September 3, 2026
Hi Kaydo187, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how much you are enjoying the seamingly endless ways you can use your new device, and how much you are enjoying your gaming and streaming every day. We have shared a link to the Samsung Support Team for your convenience. They can assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Written by a customer while visiting Samsung US