Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(17,998 Reviews)
Open Ratings Snapshot
Rating breakdown 17,998 reviews
5 Stars
15,716
4 Stars
1,811
3 Stars
284
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Good Impression
on September 7, 2026
Posted by: Rex001
[This review was collected as part of a promotion.] So far, the S26 Ultra has delivered on expectation for the most part.
The privacy feature works great for me.
The smoothness of scrolling on the screen and multiple apps running simultaneously is good.
Battery life is good for me so far without any frequent charging needed for the day. At least, a full charge is able to last the whole day whiles actively the phone for navigation and other productivity works.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features
on September 7, 2026
Posted by: Mandm2000
[This review was collected as part of a promotion.] I chose this phone for its very sleek design and large capacity of storage.
The picture quality is top notch.
I love my Samsung phone for its ease of use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The privacy is great!
on September 7, 2026
Posted by: Kissfan60
[This review was collected as part of a promotion.] I am so glad I have stayed with all the S products over the years. They have bee reliable, fun and great for all the work I do. The speeds, memory space and quality of the product are the best! I don't think any competitor could match this phone. My favorite feature is the privacy screen. It's great when I'm around people who are nosy. Keep up the great work and wonderful innovations. Thanks Samsung!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
great camera. lightweight but missing...
on September 7, 2026
Posted by: TriciaW
[This review was collected as part of a promotion.] great camera. lightweight. love the white color. but the s-pen popped out and broke. the lack of features the s-pen has is upsetting so I wasn't even that upset it broke. the privacy display is the only reason I upgraded from the S24 ultra.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra phone
on September 7, 2026
Posted by: Brosef
[This review was collected as part of a promotion.] Phone is amazing. Could be a lot better if the Bluetooth function wasn't removed from the s pen, larger battery capacity wouldve been nice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best overall smartphone
on September 7, 2026
Posted by: DutchintheUSA
[This review was collected as part of a promotion.] I’ve had plenty of smartphones over the years, but when it was time to replace my previous phone, I wanted something that felt like a genuine upgrade rather than simply buying the newest model because it was new. That’s why I chose the Samsung Galaxy S26 Ultra. And after using it, I can honestly say I’m glad I did.
There were several reasons I went for the Ultra rather than another smartphone. First and foremost, I wanted a phone that could do pretty much everything without compromises. I use my phone for browsing, email, social media, photography, videos, shopping, managing websites, and plenty of everyday tasks.
I also wanted a large, beautiful display. The Ultra's screen is one of the main reasons I chose it. It's bright, sharp, smooth and extremely comfortable for reading websites, watching YouTube videos and working with apps. After spending hours looking at a phone, having a great display really does make a difference.
Then there are the cameras. I'm not a professional photographer, but I want a camera that I can simply point at something and know I'll get a good picture.
About the design, the phone feels like a premium device from the moment you pick it up. It's large, solid and beautifully made.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Really don't like how the camera protruding out
on September 7, 2026
Posted by: Billly
[This review was collected as part of a promotion.] A lot of times it takes forever for to open an app or even a photo, not sure why it continues to keep doing it, I researched the causes but couldn't find any of them that applies to this phone. The way the camera protrudes out of the case doesn't allow the phone to lay flat and if placed on an elevated surface it could slide possibly off of it.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 8, 2026
Hey Billly, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how distressing it can be when your device is not operating as intended or expected. We have provided a link to an article to help you maximize the speed of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you if you believe your device is not operating as intended, or you are interested in exploring protective accessories to provide the experience with the camera lenses you may be seeking. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Will always love Samsung
on September 7, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] I upgraded from the S24 Ultra to the S26 Ultra. I received my phone the day of the drop. Really no major issues but have had a few hiccups with the screen just not letting me do anything for a couple of seconds would be completely black, or I can close an app and the video sound would be still playing in the background. Only way to turn it off is to restart the phone. Other than that I'm still happy with my phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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