Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(17,982 Reviews)
Open Ratings Snapshot
Rating breakdown 17,982 reviews
5 Stars
15,704
4 Stars
1,807
3 Stars
284
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
105 out of 165
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
2 out of 5
2
Dont fix what's not broken.
on September 7, 2026
Posted by: Zealot
[This review was collected as part of a promotion.] I chose to tell you that the s26 ultra has many bugs and or glitches. I previously had the s22 ultra and loved it. Previously installed apps dont work properly . Phone is up to date on all updates.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 8, 2026
Hey Zealot, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We understand how frustrating it is when your device is not aligning to your expectations in functionality. We have provided a link to an article to help you with the apps you mention not operating as intended. We have also shared a link to the Samsung Support Team to assist you further if this continues, or you experience additional matters with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful display
on September 7, 2026
Posted by: yiperd8
[This review was collected as part of a promotion.] My s26 ultra fits well in my hand response fast camera works well and very satisfied with the round edges very good looking phone makes me continue to pick the s series as my main driver satisfied customer
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful Phone With a Great Camera
on September 7, 2026
Posted by: S26UltraFan
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted a powerful phone with an excellent camera, beautiful display, and strong battery life. I really like the smooth performance, camera quality, zoom capabilities, and premium design. It handles multitasking, photos, videos, and everyday use very well. Overall, I’m very happy with my choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
More Than a Phone—My Business & Genealogy Sidekick
on September 7, 2026
Posted by: Dawnsdelightsart
[This review was collected as part of a promotion.] ⭐⭐⭐⭐⭐
I absolutely LOVE my Galaxy S26 Ultra! I use my phone for so much more than calls and texts, and this phone has been fantastic.
The camera is amazing! I’m constantly taking pictures of my family, garden, home projects, genealogy finds, and things for my business, and I love having such a great camera with me all the time.
But one of the biggest things for me is the STORAGE! I do a lot of genealogy research and also run my own business, so I have tons of photos, documents, historical records, research, design files, and apps. It’s so nice not having to constantly worry about what I need to delete just to make room for something new.
The phone is fast, the screen is gorgeous, and everything just runs so smoothly. I can take photos, research an ancestor, work on something for my business, save documents, and keep everything I need right at my fingertips.
For me, the S26 Ultra isn’t just a phone—it’s my camera, business tool, genealogy research companion, and everyday organizer all rolled into one.
I’m extremely happy with my S26 Ultra and would absolutely recommend it, especially if you’re someone like me who takes a ridiculous number of photos and needs LOTS of storage! 😂❤️
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This devices has an exceptional stylist.
on September 7, 2026
Posted by: Penguiknight
[This review was collected as part of a promotion.] I chose the Samsung S26 Ultra because i needed something that had a stylist to draw my mapouts for work and my fingers would cover my lines and things but the reactions of the pen are perfect for drawing and moving my map pins around without my finger blocking them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always Love the S Galaxy phones
on September 7, 2026
Posted by: ApolloSox
[This review was collected as part of a promotion.] I choose The S series because to me and my opinion there is not a better phone than a Samsung Galaxy. I purchased a Note 9 back in 2018 a S24 Ultra and right now S25 Ultra and I'm right now working very hard on getting a S26 Ultra. I will not I refuse to settle for anything less.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone Ive ever had with the most features.
on September 7, 2026
Posted by: PipeItUp
[This review was collected as part of a promotion.] I use my Samsung Galaxy S26 Ultra daily and I've loved it since I've gotten it. From watching movies, scrolling social media, texting or calling, this phone is the best at it.
This is also the best camera I've had on any phone, I love taking pictures of the stars and I can see everything clearly.
It's my first Galaxy Ultra device so I was also quite excited to have an S Pen, taking notes or using it to sign stuff is extremely convenient.
Best phone I have ever had!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on September 7, 2026
Posted by: Jake4415
[This review was collected as part of a promotion.] I chose the s26 Ultra because it was a familiar device since upgrading from my s23 ultra. The extra ram and upgraded processor makes multitasking possible with current day apps and games. I use this phone for work and play and the battery life is fantastic thanks to the upgraded efficiency of this gens snapdragon processor! Overall I would choose Samsung for all my phone needs!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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