Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(17,982 Reviews)
Open Ratings Snapshot
Rating breakdown 17,982 reviews
5 Stars
15,704
4 Stars
1,807
3 Stars
284
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
105 out of 165
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Phone is fantastic
on September 7, 2026
Posted by: Louise1985
[This review was collected as part of a promotion.] I've had the same phone for about 3 years now. I could've upgraded but i love this phone so much i got did an insurance claim because the screen was busted. I still dread when I have to upgrade. This phone is easy to use. Great camera!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone has so many advanced features
on September 7, 2026
Posted by: John69
[This review was collected as part of a promotion.] I selected this telephone as an upgrade from the Samsung Ultra 24 to the Samsung Ultra 26, and I was impressed by the advanced features security. Two years ago, I had a different brand of phone & was looking for a phone that would receive ongoing feature updates & possess unparalleled security capability.
While I was browsing in my local phone store, another customer approached me and mentioned that he is a truck driver. He stated that purchasing a Samsung Ultra Phone was the best decision he had ever made
He explained that the device receives constant updates for security & new features, along with possessing a highly intelligent AI. He further mentioned that he travels extensively throughout the U.S.A & has never encount any problem
Following a 30-minute conversation with this customer, I made the decision to purchase my first Samsung Galaxy S24 Ultra. I was particularly impressed by the consistent security updates, general updates, and new features.
It played videos with a clear, sharp picture, & the sound was sufficiently loud to enjoy movies. The camera captured images of superior quality
The amount of memory the phone came was more sufficient for use with any application or game I utilized on the phone.
I never experienced dropped calls & consistently had a strong signal regardless of my location. The phone demonstrates significant effectiveness in combating spam and phishing attempts. I decided to purchase the new model the following year, which I did.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best Galaxy S Series yet!!
on September 7, 2026
Posted by: ColortheGalaxy
[This review was collected as part of a promotion.] I chose to upgrade from the Galaxy S 23 Ultra to the Galaxy S26 Ultra. Overall performance is efficient. I'm enjoying the battery optimization and how long it stays charged even after playing YouTube Music for 8+ hours a day. The interface on this is above expectations. The new privacy control feature, is one that I did not expect to need. I love how you can control the percentage of how dark you want it due to the angles of the screen. Also, the new updates to the Security and Privacy settings is stellar!!! I'm really enjoying the screening of calls feature all the settings!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Impressive Technology
on September 7, 2026
Posted by: Firstpick
[This review was collected as part of a promotion.] Hello,
I am well-plessed with my S26 Ultra. It fits perfectly in my hand, it's lightweight, and feels study. Music is awesome from the device speakers and it sounds great coming out of my earbuds.
The privacy setting is nice, as I take public transportation and often find myself in crowded spaces.
NFC is super fast. I was used to my old phone taking 3-5 seconds to process a payment, with the S26 Ultra it takes 1 second.
Processing speed seems fine.
I like all the personalization seetings. I'm using Vivid for screen mode, dark mode, adaptive color tone, and screen resolution is QHD.
The S pen is great, although; I dont use it much. I just use it to show off.
I never use one-handed mode. I rarely use gestures and motions but I do have the peon on.
The device come in a handsome package.
Aftrter comparing this phone to other flagship phones I prefer this one way better.
Thank you
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone l
on September 7, 2026
Posted by: June2bug
[This review was collected as part of a promotion.] First, this is the fifth S series phone I've gotten from Samsung. The phone works so easy for me. I don't get spam calls anymore just with the phone and the software installed on it. It's fast going from one application to another. It answers the phone call for me if it thinks that it's a spam call.
I just love it. Also, I didn't put on a case on it this time. All the other phones I had i did. This phone feels nice in your hands. Like silk and easy to operate. Junebug
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery Exiting the Chat
on September 7, 2026
Posted by: MarisaMoments1
[This review was collected as part of a promotion.] I chose to believe the battery depletion is due to my aggressive use of photo storage. However, upon learning that storage and battery aren't married, I started to realize my phone is over me.
To be fair, all apps are great.
The camera is top-notch.
Other than my battery depleting in front of my face, it's the bee's knees.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 8, 2026
Hey MarisaMoments1, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are enjoying the amazing camera quality of your device. We have provided links to articles to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues, or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I absolutely love all the new features on this pho
on September 7, 2026
Posted by: Jowee86
[This review was collected as part of a promotion.] If I had any downfall on it it's the camera zoom on my snap ai recently has the 23 ultra and that one would zoom in on the moon and focus perfectly on this one when I do it stays blurry other than that I love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great but glitchy
on September 7, 2026
Posted by: Texastig2019
[This review was collected as part of a promotion.] My Galaxy s26 Ultra is great but it's glitchy. It'll turn on apps without asking and it just seems to have weird glitches but besides that it's an awesome phone I love the easy which I use it.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 8, 2026
Hi Texastig2019, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your device. We have provided a link to the Samsung Support Team to assist you with the occasional instances you mention of the device not operating as intended. We appreciate you being a Samsugn customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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