Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(17,881 Reviews)
Open Ratings Snapshot
Rating breakdown 17,881 reviews
5 Stars
15,622
4 Stars
1,791
3 Stars
281
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
105 out of 165
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
The Best Of All The Phones
on October 5, 2026
Posted by: EarthCTRL
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted a phone that could handle everything I do every day without slowing down. The display is bright, sharp, and smooth, making videos, photos, and games look great. The performance is also excellent, with apps opening quickly and multitasking feeling very responsive. The camera system takes detailed photos with great colors, and the zoom is especially useful when taking pictures from a distance. I also like the premium design and how solid the phone feels in my hand. The battery lasts throughout my day with normal use, and the overall experience feels fast and reliable
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on October 5, 2026
Posted by: Wipeout7
[This review was collected as part of a promotion.] I chose this device for the performance and quality of the phone. This device plays games well and is very responsive.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on October 5, 2026
Posted by: Hovey20
[This review was collected as part of a promotion.] I chose the S26 Ultra mainly for the camera and am not disappointed. I am having fun experimenting with it capabilities.
This is my first phone with the S-pen and I am loving this extra. What a great accessory.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Repairability? Coming from s21u
on October 5, 2026
Posted by: KnimSureLetsGoWithThat
[This review was collected as part of a promotion.] Much of the features I do not really use but theres some interesting choices I could go without. Like glass camera bump and the visual pixel degrade in privacy protection. Will also rather have repairable products to an extent and I question if this product will be allowed to be repaired. Samsung as a great company stopped s21 ultra repairs after 2 years. Yes a phone samsung and Google android update for SEVEN
years. BRING REPAIRABILITY BACK!!!!! Anyways if a product has no repairable parts it can not be "long term reviewed" in a positive way.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 6, 2026
Hello KnimSureLetsGoWithThat, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations. We have provided a link to the full manual to help you adjust the display settings for the Privacy Display to only enable for specific apps or notifications to help you have the brightness you may be seeking while also keeping your important data private when in public. We have also provided a link to the Samsung Support Team to help you with any questions about repair options if needed, or you are curious about extended warranty. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exactly what I wanted and exactly what I expected
on October 5, 2026
Posted by: aNERDandCHEF
[This review was collected as part of a promotion.] I would like to start by saying that I have been a samsung customer for a little over 20 years and am a very satisfied human with all of the devices I've ever had from them.
I chose the S26 Ultra for a myriad of reasons, but primarily because of the camera features, the processor, and the ease of use that Samsung offer with all of thier devices.
Now I do a little phone gaming, I do a lot of my buisness related tasks with my phone and I take a lot of pictures and videos. I will briefly touch on all 3 things.
I play MTGArena, Falloutshelter, and some random fps, and tower defense games. The frame rate is super high, the picture is of an ideal resolution, the communication with the servers on the games I play is impeccable. Screen size is good, it is a little smaller then my previous s23 ultra, which is OK. The screen size i felt had started to get a little clunky, and the more streamlined, no rounded edge of my screen is a nice update to my last model.
The Pen for notes at work is a god send. I work as a chef and restaurant consultant so being able to quickly jot down legible notes during a consultation is peak for me. The seamless integration with my Google drive is excellent.
Now on to the photos and videos. I go see a lot of live music so my camera quality to capture moments while there is pivotal to what draws me to a phone. 200mega pixels, the 100x zoom, all of these features are what will continue to bring me back to Samsung devices and specifically the Ultra line.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is really great
on October 5, 2026
Posted by: Cbass2834
[This review was collected as part of a promotion.] I chose this phone because it does everything i need right in the palm of my hand. I have no issues and no complains with this device. I had a s22 ultra before this one and i loved it but im loving the s26 way more. The s26 ultra is fast, its reliable, and durable. Its everything you need and more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellence in technology and quality
on October 5, 2026
Posted by: Angrybird62
[This review was collected as part of a promotion.] I usually don't buy devices that are brand new the same year they release, but I am very happy I chose to purchase the Samsung Galaxy S26 Ultra. This is the most high quality device I have ever purchased. Super fast, great cameras, lots of customization options for any lifestyle or application, and the AI features really make everyday tasks much easier. If you're on the fence about this device....don't be. You won't regret it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on October 5, 2026
Posted by: A553at3r
[This review was collected as part of a promotion.] I chose the Samsung galaxy s26 ultra, great phone I use the ai on this phone a lot. I switch between perexity and Gemini periodically. I use this phone for everything from text to gaming, it is an absolute powerhouse. I love it my next Samsung device is going to be the fold 8 ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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