[This review was collected as part of a promotion.] I have been using Samsung phones since the S5 and have been impressed with the new features that these devices offer. In my opinion Samsung keeps up with all of the latest technology and offers new, user friendly, customizable software to go with it. The cameras are phenomenal and the Galaxy AI makes life so much more simplistic. I am in love with my new device!
[This review was collected as part of a promotion.] Got Lost during shipment. Samsung is unreasonable. People got phone 2 weeks before me. They sent me a defected phone. Slower then my older phone. I do not recommend Samsung Products. Poor customer support.
Value
1
Response from Samsung USBy R&R Team, March 10, 2026
Hello BlackLotus, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We know how frustrating it can be when your device is not meeting your expectations in functionality. We have provided a link to an article to help you adjust the refresh rate to help maximize the speed of your device. We have also provided a link to the Samsung Support Team for your convenience if you continue to experience frustrations, or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to adjust refresh rate options on your Galaxy phone or tablet https://www.samsung.com/us/support/answer/ANS10003396/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages