Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(17,889 Reviews)
Open Ratings Snapshot
Rating breakdown 17,889 reviews
5 Stars
15,630
4 Stars
1,791
3 Stars
281
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
105 out of 165
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Love the privacy protection
on March 9, 2026
Posted by: Dgythw3654
[This review was collected as part of a promotion.] Loving the privacy protection. This is game changing by Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
good experience
on March 9, 2026
Posted by: Fang1212
[This review was collected as part of a promotion.] good quality and good price
LIke it very much~~~~~
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great ai features and amazing screen
on March 9, 2026
Posted by: Jw1002
[This review was collected as part of a promotion.] Galaxy AI FTW? Enough Said?? THIS PHONE IS EPIC WITH EVERYTHING.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone nice feel.
on March 9, 2026
Posted by: Nickname
[This review was collected as part of a promotion.] Looking forward to using this phone to replace my s24 ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cutting edge technology
on March 9, 2026
Posted by: Switch1975
[This review was collected as part of a promotion.] I have been using Samsung phones since the S5 and have been impressed with the new features that these devices offer. In my opinion Samsung keeps up with all of the latest technology and offers new, user friendly, customizable software to go with it. The cameras are phenomenal and the Galaxy AI makes life so much more simplistic. I am in love with my new device!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worst purchased ever. Took 2-3 weeks to receive.
on March 9, 2026
Posted by: BlackLotus
[This review was collected as part of a promotion.] Got Lost during shipment. Samsung is unreasonable. People got phone 2 weeks before me. They sent me a defected phone. Slower then my older phone. I do not recommend Samsung Products. Poor customer support.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, March 10, 2026
Hello BlackLotus, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We know how frustrating it can be when your device is not meeting your expectations in functionality. We have provided a link to an article to help you adjust the refresh rate to help maximize the speed of your device. We have also provided a link to the Samsung Support Team for your convenience if you continue to experience frustrations, or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy always Meet Expectations.thank You
on March 9, 2026
Posted by: Mdzahidulislam1993
[This review was collected as part of a promotion.] Now A days AI IS Becoming a part of our life , with samsung Galazy AI life become more easy
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra is amazing
on March 9, 2026
Posted by: Cmorgan
[This review was collected as part of a promotion.] I love the Galaxy AI and Gemini! If you can imagine it, Gemini will make it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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