Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(17,961 Reviews)
Open Ratings Snapshot
Rating breakdown 17,961 reviews
5 Stars
15,688
4 Stars
1,803
3 Stars
283
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
105 out of 165
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
2 out of 5
2
Mediocre overall
on September 7, 2026
Posted by: DinoBites
[This review was collected as part of a promotion.] I chose the 26ultra only because I got it 3 days before release date. Has its ups and downs. But more so mediocre overall. The Spen is a disappointment. And the lacking of the watches power share vs the hardware input id say keep the S25 ultra and have ur upgrade.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 9, 2026
Hi DinoBites, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We understand how disappointing it can be when your device is not meeting your expectations. We have shared a link to an article to help you with the redesigned S Pen features on your device. We have also shared a link to the complete manual to assist you with all available features including Power Share. Without knowing what watch you are attempting to charge, we have provided a link to the Samsung Support Team to assist you with any questions you may have about your device during your usage. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
2nd to none
on September 7, 2026
Posted by: Andito
[This review was collected as part of a promotion.] I chose this device because it has proven over and over again that it comes second to none. The night time hyperlapse camera is PHENOMENAL. I have some really great videos of meteor showers. The details on the moon are crazy and I still had light pollution around me. I love this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
amazing company and amazing phone and production.
on September 7, 2026
Posted by: storm1
[This review was collected as part of a promotion.] I always choose Samsung from the first time I use it and every time I want to change and compare I love Samsung more
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The camera needs attention
on September 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] When i first received this amazing phone, I wax excited (still am)! But they're was just one thing that's been bothering me, the camera... Whenever I want to use my camera or use a social media app like Instagram or Snapchat it acts funny. What i mean by that is when in pointing the it glitches in a way where it's trying to figure out what it wants to focus on. And that's with everything dealing with the camera or social media. But other than that, it is an amazing phone! I don't regret getting, I just my camera to not go bonkers!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
As always, I chose to upgrade to another Samsung
on September 7, 2026
Posted by: CyberRaven
[This review was collected as part of a promotion.] I chose to upgrade to the Samsung S26 Ultra, and once again, have been happy with that choice. As a heavy user and someone who simply expects my technology to work, my S26 Ultra shines... for everyday use, for AI, for play... all of it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 Ultra
on September 7, 2026
Posted by: Thatfoolos
[This review was collected as part of a promotion.] The phone is great! At first, I was struggling with certain things, but the more I use it and search for ways to personalize it, the more I realize how much I can customize.
The picture quality and AI features are definitely worth the upgrade. The phone also charges faster than my S23 Ultra, which is a nice improvement.
At first, I was skeptical about losing the Bluetooth stylus, but I paired the phone with my Galaxy Watch Ultra 2, and now I can control the camera with my watch just like I did with the stylus on the S23. So far, I’m really happy with the upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Game changer
on September 7, 2026
Posted by: elchapo7911
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because of the new built-in privacy display and also the new settings in the camera when it comes to video
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 REVIEW
on September 7, 2026
Posted by: AriesWarrior
[This review was collected as part of a promotion.] I love this new phone! It does have some things missing that my Note 20 had, but it's ok. I'm enjoying this phone very much! The camera is awesome and the overall functioning of the phone is great! I definitely recommend the Samsung S26 Ultra! Thank you!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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