Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(17,960 Reviews)
Open Ratings Snapshot
Rating breakdown 17,960 reviews
5 Stars
15,688
4 Stars
1,802
3 Stars
283
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
105 out of 165
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Sleek design and fast operation
on September 7, 2026
Posted by: DrBrian007
[This review was collected as part of a promotion.] I chose the Samsung Galaxy s26 ultra as my everyday device because of the power and premium features this device offers.
I use it to do everyday trivial things like generating shopping lists and shopping online to more advanced work-related functions such as using AI generated spreadsheets and reporting. Samsung has made all of these things possible thanks to their top tier hardware.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So many options to customize
on September 7, 2026
Posted by: Tattoobaker
[This review was collected as part of a promotion.] I chose the galaxy s26 ultra because of the s pen, customizations, reliability and all over build! I love all the added features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra is Spectacular
on September 7, 2026
Posted by: DocSamsung4Life
[This review was collected as part of a promotion.] I chose the S26 ultra because of my long relationship with Samsung devices. The phones are sturdy & every single one has worked exactly as advertised. My phone holds a charge for a day of games/media. It is fast, bright & charges in under an hour. I also use it as a remote for my TV. The health features keep me on track for sleeping. It has integrated with my car seamlessly. I truly do not have any negatives to say about the device. I have used other phones in my life but I always come back. Won't be leaving the Samsung family again.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is awesome
on September 7, 2026
Posted by: Jpizzle
[This review was collected as part of a promotion.] I chose the Samsung 26 ultra because of is large storage,great camera and the ability to multitask without slow down
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this product. Best phone.
on September 7, 2026
Posted by: Hansabob
[This review was collected as part of a promotion.] I chose this phone because of the new features and I have been a Samsung guy since the I started having a phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love Samsung Galaxy phones
on September 7, 2026
Posted by: Cece23
[This review was collected as part of a promotion.] I chose Samsumg galaxy over any other brand because its a better choice in every category. Better quality is number 1.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose the galaxy
on September 7, 2026
Posted by: Tazito25
[This review was collected as part of a promotion.] I chose this model foe the features on the camera and the easy navigation around the settings and everything on the phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I was expecting more.
on September 7, 2026
Posted by: Sceptre2564
[This review was collected as part of a promotion.] I am kind of disappointed in the overal feature. I upgraded from a s22 ultra. The s26 ultra does not sit flat due to the bulky camera lenses, this also cuases issues with pulling your phone out of your pocket with something else in there. The s pen pops out in my pocket sometimes causing it to snag when reaching for phone. I would expect more features and speed compared to a 4 year old phone. The battery life is good if your not a gamer that use the phones full resources. If your a gamer expect to take a 20 min break every hour because quick charging the phone makes it so hot. I am disappointed I chose to stick with the ultra flagship phone.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 9, 2026
Hi there Sceptre2564, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it can be when your device is not meeting your expectations. We have provided links to resources to help you maximize the battery life of your device, and troubleshoot the temperature at your convenience. We have also provided a link to the Samsung Support Team to assist you with available protective accessories that can help minimize the experience you mention with the camera lenses and help secure the S Pen. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
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