Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(17,982 Reviews)
Open Ratings Snapshot
Rating breakdown 17,982 reviews
5 Stars
15,704
4 Stars
1,807
3 Stars
284
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
105 out of 165
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
2 out of 5
2
Opaque Display
on March 12, 2026
Posted by: Smitty
I'm very disappointed in the display and pictures being washed out compared to the S23.
Response from Samsung USBy R&R Team, March 12, 2026
Hello Smitty, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it must be to have a brand new device that is not meeting your expectations. We have provided links to the complete manual and the Samsung Support Team to help you adjust any display settings to better align to your preferences, and help you troubleshoot this experience if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messagese
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceeded expectations
on March 12, 2026
Posted by: Review
[This review was collected as part of a promotion.] I recently received a Galaxy s26 ultra. I have not tried all of the features yet. The last Galaxy I had was a s24 ultra. The s25 ultra is definitely lighter and less boxy. The privacy screen was a selling point to me. I like it. The Galaxy AI is a little new to me; but, from what I have experienced it's solid. From the unboxing the s26 ultra has been very user friendly, which I appreciate. I didn't have to have my husband over my shoulder to get it set up. I look forward to enjoying this device for the next couple of years. By that time, who knows what Samsung will create.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Clean, sleek, great battery performance.
on March 12, 2026
Posted by: ReasonableUse
[This review was collected as part of a promotion.] I use my Galaxy S26 for work and for personal use. Absolutely gorgeous phone with great balance of functions, battery performance, and design. Camera is superb, and the Galaxy AI features (which I'm still acclimating to) have been impressive so far. Great phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is smart, powerful and a powerhouse
on March 12, 2026
Posted by: Mauricio
[This review was collected as part of a promotion.] I use my Samsung Galaxy S26 Ultra every day for work, entertainment, and staying connected. As a police officer, it helps me stay organized, communicate quickly, and check information on the go. The new processor makes a big difference-the phone handles tasks extremely fast, from opening apps to multitasking between reports, messages, and navigation without slowing down. I also use it for gaming, streaming, and watching movies. The display is bright and smooth, making everything look amazing. "Galaxy Al" features help speed up everyday tasks like editing photos, searching, and organizing my schedule. The fast charging keeps me powered throughout long days. Overall, it's a powerful and reliable device that fits perfectly into my daily routine.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best on the market
on March 12, 2026
Posted by: QuincyOEB
[This review was collected as part of a promotion.] This phone has exceeded my expectations and in my mind, it's actually a good value at its current price point. The display is phenomenal and the performance can't be beat. The device is incredibly fast, charges rapidly and has an incredible camera. However, it's most exciting feature is the "Galaxy AI". Galaxy AI is incredibly, powerful, effective and helpful. I highly recommend this phone! 10 stars!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Solid Device
on March 12, 2026
Posted by: Jasonsgrub
[This review was collected as part of a promotion.] Good so far. Battery seems good and screen is responsive
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This products has great features
on March 12, 2026
Posted by: PUPS1256
[This review was collected as part of a promotion.] The Samsung S26 Ultra is a great phone. The big screen looks amazing, the camera is sharp, and the battery easily lasts me all day. It’s very fast with no lag, and it feels solid and high‑quality. I’m glad I bought it and would recommend it to others. The Galaxy AI on my Samsung S26 Ultra is great. It makes my photos look better, helps me write messages, and lets me find things on the screen quickly. It’s easy to use and really helpful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Phone to Have
on March 12, 2026
Posted by: Kungfu6969
[This review was collected as part of a promotion.] Works well for gaming and making phone calls and texts. Everything in one makes it extremely awesome
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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