Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(17,984 Reviews)
Rating breakdown 17,984 reviews
5 Stars
15,706
4 Stars
1,807
3 Stars
284
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
105 out of
165)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
1
Not a significant upgrade
on March 12, 2026
Posted by: Slafshopz
from Las Vegas
Decided to return for 3 reasons: 1) trade in refund same regardless of storage. I have 1T. Trade in value same as 256Gb.
2) no Qi 2.1
3) no battery tech upgrade
2) no Qi 2.1
3) no battery tech upgrade
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
2
Response from Samsung USBy R&R Team, March 13, 2026
Hello there Slafshopz, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know it can be disappointing it can be when you have a new device that is not meeting your expectations. New cases with the magnetic charging do allow for the Qi 2 charging you are seeking with your device. We have also shared links to articles to help you maximize the battery life of your device at your convenience. We have lastly, provided a link to the Samsung Support Team to assist you if you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's a perfect phone so good so soft and smooth
on March 12, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The galaxy AI are amazing and so easy to you
The camera are so amazing take alot of photos for the moon I love it
Software is so easy better then any phone
The camera are so amazing take alot of photos for the moon I love it
Software is so easy better then any phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
beyond expectations
on March 12, 2026
Posted by: GalaxyLove
[This review was collected as part of a promotion.] Extremely happy with my new device, privacy screen surpass my expectation, camera and features are just beyond my previous device. Will definitely stay on galaxy family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 12, 2026
Posted by: SMOOCH
[This review was collected as part of a promotion.] Great phone and the AI helps with daily activities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's what I've been waiting for
on March 12, 2026
Posted by: Mrexecutive
[This review was collected as part of a promotion.] The S26 Ultra is what innovation looks like when you get out hour own way. The Galaxy AI and privacy screen is awesome. Samsung Wallet and echo system in general are excellent pairings with Google.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from the S22 Ultra
on March 12, 2026
Posted by: MADDMADDERSON
[This review was collected as part of a promotion.] The S26 Ultra represents a significant advancement over the S22 Ultra, notably due to the elimination of curved glass edges. This device has proven to be exceptionally engaging, offering a wealth of features for exploration. I have configured the new privacy display to activate with a double-click of the power button. It would be beneficial to consider this as a default setting, given its utility and the potential for users to be unaware of this option.
My experience with the integrated AI has been largely positive, demonstrating considerable utility when operational. I intend to leverage its capabilities to refine the linguistic quality of this document upon completion. The photo AI, however, exhibits variable performance depending on the complexity of the request. I am not entirely satisfied with the available photo editing styles, particularly the resolution degradation that occurs when these images are set as a lock screen.
I have found the Galaxy AI assistants to be highly valuable, frequently utilizing them for general inquiries and rapid information retrieval. This feature stands out as one of the most commendable enhancements to the device.
Ultimately, the Galaxy AI suite transforms the device from a mere hardware powerhouse into an intuitive personal assistant, bridging the gap between complex tasks and effortless daily use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New ultra 26
on March 12, 2026
Posted by: Love26ultra
[This review was collected as part of a promotion.] Lighter than before and the privacy screen feature is very nice
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The privacy screen is absolutely amazing!
on March 12, 2026
Posted by: CoconutShark
[This review was collected as part of a promotion.] The Galaxy AI features are super cool, especially the "Now Bar" that is on the lock screen. I am able to see everything that matters to me in a concise report, at any time of the day. The privacy screen absolutely works and it is amazing that I have still such a premium device with a stellar display without compromise on quality. Highly recommend and happy with this purchase!
Value
5
Written by a customer while visiting Samsung US