Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(17,957 Reviews)
Open Ratings Snapshot
Rating breakdown 17,957 reviews
5 Stars
15,685
4 Stars
1,802
3 Stars
283
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
105 out of 165
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Featurability and storage
on September 7, 2026
Posted by: Calldway
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra for its features and storage.
I like the uninterrupted gaming whether on wifi or 5G.
Great photos I can take just by saying, "smile ".
I use my phone to connect with my doctors filling out forms, etc.
My s-pen is great for that, and has many more features.
I am still learning how to use my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone
on September 7, 2026
Posted by: SamsungKing
[This review was collected as part of a promotion.] I Chose the Samsung S26 Ultra because it is the best phone with multiple Features that no other phone has, Samsung always on top.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S26 Ultra
on September 7, 2026
Posted by: Mickeyrat
[This review was collected as part of a promotion.] I have been a customer since I first bought an S3. I have been impressed with the quality of each phone and am most impressed with this newest version the S26 Ultra. I chose this phone for its camera. Its really more than I use but the biggest appeal to me is the camera. I have begun exploring the pro mode and raw here recently. I get nany compliments when I post my puctures on various platforms.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my new phone!
on September 7, 2026
Posted by: Localgirl
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because I loved my S22 Ultra for several years. It started acting up so I upgraded. I love the processing speed and all the new features on the phone. As usual, Samsung's phones are the best on the market and surpass my needs for a phone I can rely on.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Worst Galaxy I've ever owned
on September 7, 2026
Posted by: Kelleyz3
[This review was collected as part of a promotion.] I use my phones for streaming music and videos. I also play games, text and do email. I got this phone expecting an upgrade but it sure isn't. It overheats if the temperature gets above 85. I live in california and its almost always 85 or higher. The display is also impossible to see when I am outside. Its almost always sunny here. The battery life is horrible. If I stream or play a game it lasts about 2 hours. Even when I'm not using it the battery discharges as if it's being used. I have even googled and applied all the fixes and it doesn't help.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 9, 2026
Hi Kelleyz3, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We understand how important your phone is to you for a range of daily tasks. We have provided links to resources to help you maximize the battery life, troubleshoot the temperature, and customize the settings of the display and device as a whole to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent performance and design.
on September 7, 2026
Posted by: Bettlebailey21
[This review was collected as part of a promotion.] chose this device for daily work and streaming, and it has exceeded my expectations. The display is sharp, the battery life is solid, and the overall performance is smooth. Highly recommended for anyone looking for a reliable device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I purchased this phone particularly for the camera
on September 7, 2026
Posted by: CherSamsung26
[This review was collected as part of a promotion.] I purchased this phone particularly for the camera. I'm the designated picture taker at all events, because MY PHONE, takes the best pictures!!
It's also easy for me to maneuver through the apps. I have convinced my friends to switch to Samsung for the ease of operation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I choose samsung every time now
on September 7, 2026
Posted by: Preferpam
[This review was collected as part of a promotion.] Love it. I choose samsung every time as they are ewluable and have great features. The camera is so clear and sharp every time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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