Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(17,955 Reviews)
Open Ratings Snapshot
Rating breakdown 17,955 reviews
5 Stars
15,684
4 Stars
1,801
3 Stars
283
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
105 out of 165
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
The phone is very so
on September 7, 2026
Posted by: Syriangirl
[This review was collected as part of a promotion.] The phone is very smooth, and easy to use. Also, the AI in the the phone made everything better. The cameras are so nice, and clear if I wanna take any pics at nights or days. I am so happy that I got this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade from s25 to s26
on September 7, 2026
Posted by: Dlh133
[This review was collected as part of a promotion.] After loosing my s25 ultra I chose to upgrade to the s26 ultra and I'm pleased with how easy and quicker it is to complete tasks that other phones I've used in the past would take .. i can do little tasks in half the time if not quicker... Highly recommend it..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Have always loved the Note/ Ultra series.
on September 7, 2026
Posted by: Samsunguser
[This review was collected as part of a promotion.] I have started with the note series and then this S26 Ultra. Absolutely amazing photos, power, multi tasking, long battery life and software. The main purpose is photos at least for me. Prior had use for work and the ability to transition from computer to phone and back seems flawless. Great multimedia tool also. Streaming is really good. No drops in connections being wifi, bluetooth or phone service. All work great. Love this phone and would not have another or different phone. Checks all my boxes for my needs. Oh and great kids control too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product I upgraded from my old S Series pho
on September 7, 2026
Posted by: GreggieC
[This review was collected as part of a promotion.] I originally had a Galaxy S23 Ultra and wanted something that took notes with the pin. This phone does not disappoint me. It does everything that my old phone did plus even more. The a I features are second to none. And i'm still learning them. I would definitely recommend this device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery drains fast
on September 7, 2026
Posted by: NoonSup
[This review was collected as part of a promotion.] I'm using the phone about a week now and what I've notice so far is the s26 ultra is a bit faster than S25 ultra also the battery drains a lot faster too.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 9, 2026
Hi NoonSup, we apreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how valuable the lasting battery life of your device is to you every day, and we would love to assist you. If the intelligent battery of your device has not adjusted to your consumption habits, we have provided links to resources to help you with this matter at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone upgrade! Don't look back!
on September 7, 2026
Posted by: Jarlajoe
[This review was collected as part of a promotion.] I'm extremely happy that I chose to upgrade my S23! I didn't think going from the S23 Ultra to the S26 Ultra would be that big of a difference, but wow. The processing power, battery life and cellular reception is significantly faster. I'm completely in the Samsung ecosystem and this pairs much better with my Galaxy books, and watch 9. It also fully unlocked my new watch features and interfaces more seemlessly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Wonderful User Experience!
on September 7, 2026
Posted by: SammyS26UFan
[This review was collected as part of a promotion.] I chose to upgrade from my Galaxy S22 Ultra because I wanted to take advantage of all the upgraded features and all the latest AI features that the Galaxy S26 Ultra offers. The ability to utilize all the features for endless customization for the best possible user experience is why I choose the S26U. I highly recommend it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's the S pen for me
on September 7, 2026
Posted by: Monolo
[This review was collected as part of a promotion.] I've always liked and owned the Note series and as that has been canceled and/or integrated into the S series, I chose the phone with the S pen for me. I hope they never faze it out, love the ability to take notes on the fly, drawing on the few art apps I have and it comes handy when communicating with my deaf coworker when I need to get a message to him quickly as my ASL is not as good or as fast yet to "speak" fluently. This is the reason I won't go with any of the fold up phones, none with an integrated S pen
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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