Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(17,952 Reviews)
Open Ratings Snapshot
Rating breakdown 17,952 reviews
5 Stars
15,681
4 Stars
1,801
3 Stars
283
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
105 out of 165
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Great phone
on September 12, 2026
Posted by: Jdm123
[This review was collected as part of a promotion.] I chose the s26 ultra because of the camera quality and Ai capabilities. This phone has not disappointed. Picture and call quality are awesome. Galaxy phones are my go to and Samsung always does outstanding with them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not all transfers
on September 12, 2026
Posted by: Luv2Sh0p
[This review was collected as part of a promotion.] It's extremely frustrating when not all your things don't transfer over. I've lost all my pics in messaging and a very important notes app. The phone, of course, has much more to offer but if I knew I had to say good bye to important pics and documents, I would've changed the way I handled it.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 14, 2026
Hi there Luv2sh0p, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how distressing it is when you have lost some of your important photos and messages during your transfer to a new device. We have provided a link to the Samsung Support Team to see what if any options are available to resolve this matter. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Ultra in the name fits
on September 12, 2026
Posted by: Toolman65
[This review was collected as part of a promotion.] I chose the S26 Ultra for the superior camera and graphics and it lives up to the name again. Everything about this divise is Ultra and I will continue to choose the Ultra line moving forward.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new S26 Ultra
on September 11, 2026
Posted by: Boisebuilder
[This review was collected as part of a promotion.] I chose the Samsung S26 Ultra for several reasons. I have had several Samsung phones before and have never had any issues. But I realized after reviewing the S26 Ultra and comparing it with my S23, there are a lot more features available on the S26 Ultra that I believe will help me save time and effort on a daily basis. I particularly like the Scam and Spam protections. And I'm starting to rely more on Chat GPT
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love This Phone
on September 11, 2026
Posted by: VictoriaS84
[This review was collected as part of a promotion.] I am beyond excited that I CHOSE to go with this smartphone. There are so many benefits with this phone. I use alot of the AI features when looking up items for work. Never fails me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone ever!
on September 11, 2026
Posted by: JayDaddy
[This review was collected as part of a promotion.] I chose the Ultra line because I love to game and stream in my phone. This phone has handled it better than any phone in the past. Samsung you have a customer for life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Extremely accessible and efficient device
on September 11, 2026
Posted by: Happys26ultraowner
[This review was collected as part of a promotion.] I am new to fancy phones like this and I would have to say that I found navigating through this phone very easy. This phone is efficient and the quality of the picture on the screen as well as my camera is fantastic such a great phone and I'm glad that I chose to get this phone!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Back to Samsung and Happy!
on September 11, 2026
Posted by: arsmitty86
[This review was collected as part of a promotion.] I chose to switch back to a Samsung device after trying to drive a Pixel for a year. While the Pixel 10 pro has some interesting party tricks as someone who is a heavy phone user I greatly value to processing power in Galaxy devices. I also much prefer OneUI these days over whats on offer from other manufacturers. Better productivity and much better gaming. Great to be back.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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