Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(18,160 Reviews)
Open Ratings Snapshot
Rating breakdown 18,160 reviews
5 Stars
15,856
4 Stars
1,828
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product. 
(
106 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Best phone on the Market
on March 30, 2026
Posted by: Jdiebs
[This review was collected as part of a promotion.] My Samsung S26 Ultra is the most versatile phone yet. I use it for streaming, work, and taking excellent pictures and videos of my kid's sports. With a double click of a button I can easily switch back and forth with the first ever privacy screen built in. If I don't want to click, I can just manage which apps or notifications can be private. The screen is BEAUTIFUL!!! In QHD it gets no better. With Galaxy AI it just makes it even easier to shoot beautiful photos to capture all of those important moments. Don't sleep on the S pen either, taking notes is an awesome thing for me when it comes to work! Samsung again has hit another homerun. The Galaxy buds pro 4 is the perfect accessory, my music and calls have never sounded better, with an upgraded fit!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The styles pen dose not work for selfies
on March 30, 2026
Posted by: Countryb41
[This review was collected as part of a promotion.] We like these phones have some really nice features but styles pen will not work for selfies. Somethings are hard to figure out and usally can't find anyone at T-Mobile who knows they just transfer us to Samsung even then it get me frustrated because no one is willing to take there time to help. But honestly we've owned Samsung ever since they came out with the very first Samsung smart phone.
Still trying to figure out the AI features
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 31, 2026
Hello Countryb41, thank you for your feedback on your Samsung Galaxy S26 Ultra. We understand how frustrating it can be when your device is not operating as devices have in the past. We have provided a link to the complete manual that highlights the usage of hand gestures and voice commands you can use for your selfies on your device, as well as help you with all of the other features and capabilities of your device. We have also provided a link to the Samsung Support Team to assist you with any questions you may have through chat. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
In Love with this Phone
on March 30, 2026
Posted by: Nabeel
[This review was collected as part of a promotion.] I can't tell how much I love my new S26 Ultra. I upgraded from my S22 Ultra from 4 years ago. I totally forgot how snappy a phone can be. Love the Camera and the flat screen, the privacy display and all the Galaxy AI features.
The only disappointment is the no Bluetooth support on the S pen. I used the S pen a lot to click pictures on my S22 Ultra it's a bummer that Samsung removed it. This is the reason I have given 4 stars instead of 5.
Apart from that I only have positive things to say about this phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek design
on March 30, 2026
Posted by: Abcdefg
[This review was collected as part of a promotion.] Phone has been great even though I haven't used galaxy AI at all. My favorite part is the camera
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great options available
on March 30, 2026
Posted by: Heartbr8kr
[This review was collected as part of a promotion.] I can use my Galaxy S 26 Ultra to run my trucking business. My husband loves the available AI programs. He uses them to help with tuning his car and every question he could have.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 30, 2026
Posted by: UncleSoda73
[This review was collected as part of a promotion.] It works great. Holds a charge. Pretty much everything you want to
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone, missing the S-pen bluetooth.
on March 30, 2026
Posted by: LoveUltra
[This review was collected as part of a promotion.] I use my phone mainly for work, so battery life is a must have for me and the new S26 ultra does deliver.
The camera is great and there is no words to describe the performance of these phone.
I do miss the bluetooth connection on the Spen, coming from my previous S23 Ultra experience
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Set up a d transfer to new S26 went very easy.
on March 30, 2026
Posted by: KBKEEP
[This review was collected as part of a promotion.] New S26 operates smoothly. All the features run much cleaner then older models.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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