Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(17,945 Reviews)
Rating breakdown 17,945 reviews
5 Stars
15,676
4 Stars
1,799
3 Stars
283
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
105 out of
165)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5
Phenomenal features
on September 24, 2026
Posted by: ItsDaBugs
[This review was collected as part of a promotion.] Everyday tasks: not an issue with this phone.
Gaming: An absolute beast
Everything about this phone is amazing. The new built in privacy screen is absolutely revolutionary. The display quality is top-notch, and the camera is the best I've ever seen.
Im glad I chose to go with the S26 Ultra. Highly recommend.
Gaming: An absolute beast
Everything about this phone is amazing. The new built in privacy screen is absolutely revolutionary. The display quality is top-notch, and the camera is the best I've ever seen.
Im glad I chose to go with the S26 Ultra. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 24, 2026
Posted by: Antwane
[This review was collected as part of a promotion.] The phone operates pretty good.
Now im doing deliveries, I have to take pictures for customers but now my camera is acting up everytime. It be making clicking and weird noises.
Now im doing deliveries, I have to take pictures for customers but now my camera is acting up everytime. It be making clicking and weird noises.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on September 24, 2026
Posted by: 77World
[This review was collected as part of a promotion.] I waited to purchase the Samsung Galaxy S26 Ultra 1TB instead of the S25, due to the upgraded chip.
I was a Note user since the Note 5, and have enjoyed upgrading as needed to each successive Note phone. I chose the Note for the most powerful interface, storage capacity, and the cutting edge phone suite. Ive had my new S26 Ultra 1TB for less than a year and I'm always finding new ways to integrate my drawings, photos and files.
Hats off to Samsung. Their phones stand the test of time. Their build quality is a leader in their field! And like the famous Timex watch brand, the same slogan can apply to Samsung Galaxy S26 Ultra...."It takes a licking, but still keeps on ticking ".
- Shouldn't everyone own a Samsung
I was a Note user since the Note 5, and have enjoyed upgrading as needed to each successive Note phone. I chose the Note for the most powerful interface, storage capacity, and the cutting edge phone suite. Ive had my new S26 Ultra 1TB for less than a year and I'm always finding new ways to integrate my drawings, photos and files.
Hats off to Samsung. Their phones stand the test of time. Their build quality is a leader in their field! And like the famous Timex watch brand, the same slogan can apply to Samsung Galaxy S26 Ultra...."It takes a licking, but still keeps on ticking ".
- Shouldn't everyone own a Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S Series Ultra 26
on September 24, 2026
Posted by: Robert
[This review was collected as part of a promotion.] So I have been in the Samsung Ecospere since the Note 3. Every year and each upgrade of the phone is amazing. These phones, watches, rings and tvs all seem to last. I chose to review my phone. Due to my multitasking jobs having my Galaxy helps keep things organized, if I need to draw a diagram the stylus makes it easy editing to be able to work. The durability is amazing. Riding a motorcycle this phone has sometimes feel or I have dropped it and I wipe it off and no problems.
I love being in the Samsung family and any S Series phone you will not go wrong.
I love being in the Samsung family and any S Series phone you will not go wrong.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Link issues
on September 24, 2026
Posted by: Baiden
[This review was collected as part of a promotion.] So far what i have encountered is that the links stores send that I trust would not open im not sure why but I just go into their website
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best well rounded phone out!
on September 24, 2026
Posted by: Zildjian251
[This review was collected as part of a promotion.] I always choose Samsung when picking a new phone every year because of the amazing trade in deals. I chose the S26 Ultra this year and have always chose the Ultra series since the S23 Ultra. My journey with Samsung began with the S8 after years of using LG and Motorola. The S8 blew me away and OneUI even though it was in its infancy stage it was incredible and way better than any other Android UI. I eventually upgraded to the S10e which was probably my favorite phone ever and I then knew that I was going to be a devoted Samsung user for life. Later after tipping my canoe and losing my S22 in the water I splurged and decided to give the S23 Ultra ultra a try and the rest is history. I am curious to maybe upgrade to a fold one of these days but they are a little over my budget even though I'm sure they are worth it. Now if a fold comes out that has S Pen support and cameras that match the Ultra cameras then I will figure out a way to afford it. My current s26 Ultra does everything I need it to do great and runs flawlessly. And unlike the complaints of others about the 5, 000mah battery, I have plenty of battery to last me through the whole day and my days are long so battery is never an issue.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This phone is not as expected
on September 24, 2026
Posted by: Rawansaed
[This review was collected as part of a promotion.] I’m honestly very disappointed with my new Samsung Galaxy S26 Ultra. I expected a much smoother and more premium experience, especially considering how expensive this phone is, but I’ve already noticed multiple issues.
One of the biggest problems is the lagging. For a brand-new Ultra model, I did not expect the phone to feel slow or hesitate during normal use. I’ve also experienced several other small problems that, when combined, make the phone feel much less reliable and polished than I expected from Samsung’s flagship device.
When you pay this much for a phone, you expect it to work smoothly from the beginning, without constantly noticing glitches or performance problems. So far, the S26 Ultra has been disappointing, and I really hope Samsung addresses these issues through updates because this is not the experience I expected from their top-of-the-line phone.
Value
1
Response from Samsung USBy R&R Team, September 25, 2026
Hi there Rawansaed, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your device is not meeting your expectations in functionality. We have shared a link to help you with the refresh rate of your device to help with the lag you mention experiencing. We have also shared a link to an article to help you with the display responsiveness of your device. We have lastly, provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Upgrade Yet — Camera & Speed Blew Me Away
on September 24, 2026
Posted by: Ramesh
[This review was collected as part of a promotion.] I've had the Galaxy S26 Ultra for a few months now, and it's held up great. The camera is still the standout — sharp low-light shots, accurate colors, and zoom quality that rivals a dedicated camera. I use it constantly for photos at my kids' sports games and family events.
Performance has stayed solid with no slowdowns, even with heavy multitasking. Battery life is a highlight — it still gets me through a full day of calls, navigation, and streaming without a midday charge.
The display is great for movies and sports, and the S Pen has become part of my daily routine for quick notes at work and school. A few months in, this phone still feels essential. Easy recommendation for anyone considering the upgrade.
Value
5
Written by a customer while visiting Samsung US