Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(17,930 Reviews)
Open Ratings Snapshot
Rating breakdown 17,930 reviews
5 Stars
15,664
4 Stars
1,796
3 Stars
283
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
105 out of 165
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
This is an awesome device
on September 25, 2026
Posted by: OnlySamsungAllowed
[This review was collected as part of a promotion.] I love the Samsung Ultra since they don't do Notes any more it is the next best thing. I will only buy Samsung!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on September 24, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra for a reason. Samsung has very good software, good colors and good looks.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sturdier and much more robust
on September 24, 2026
Posted by: BigDog2000
[This review was collected as part of a promotion.] My Sony got waterlogged in a flood, so I had to use a cheap used Galaxy S20 as a lifeboat phone for a year until I could afford a proper upgrade. I really missed the smooth Samsung operating system the whole time. When I was finally ready, I chose this model for its modern performance, and I'm just upset I hadn't made the switch sooner—it's sleek, responsive, and handles everything effortlessly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Chose the S26 Ultra, and I'm Glad I Did...
on September 24, 2026
Posted by: Samsungking
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted a phone that could do it all, and so far, it has not disappointed. The display is absolutely amazing, everything feels fast and smooth, and the camera takes incredible pictures and videos. The battery life has been solid, and the overall design feels premium and well-built.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It just works
on September 24, 2026
Posted by: HappyNinja717
[This review was collected as part of a promotion.] 6 months or so into the journey, I have to say I'm completely satisfied with my phone. I chose the S26 Ultra because I like the convenience of the S Pen. Great product!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A leap ahead of the S25.
on September 24, 2026
Posted by: Ohiogarry
[This review was collected as part of a promotion.] I've been a Samsung user for over 10 years and have owned everything from A-series phones to S-series Ultras and Flips. I also run a 250-phone Acurast farm, so I'm definitely not an average phone user. My S24, S25 and S26 references here are all Ultra models.
I run crypto-mining, DePIN and other apps that put a continuous heavy load on my phones. My S25 currently has about 1,343 apps installed, while my S26 has 1,389, so the S26 is actually handling the heavier app load.
The biggest improvements I've noticed are battery life, cooling and charging. My S25 could get very hot under sustained loads. Even with more apps installed, the S26 runs noticeably cooler, lasts longer and charges incredibly fast. I can literally watch the battery percentage climb while I'm using it.
My one complaint is close-up camera focus. My S25 focuses better on fine details within about 10 inches. The S26 can be fuzzy at that distance, requiring me to back up and zoom in.
Overall, the S26 handles my unusually heavy use considerably better than my S25.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's ok. But I miss my old phone
on September 24, 2026
Posted by: Yomomma
[This review was collected as part of a promotion.] Lots of features from older devices are no longer available. Some things like settings are in different spot and take extra steps to access. Missing the curved screen. And the s pen is too thick for my liking. I chose the upgraded phone and regret it now. My s23 was great except when the camera decided to keep failing
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 25, 2026
Hey there Yomomma, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand upgrading to a new device can come with a learning curve, and cause some frustration as you adjust to the differences from your previous device. We have shared a link to the full manual to your device to help you fully explore and customize your device at your convenience. We have also provided a link to the Samsung Support Team to assist you if you have questions during your usage, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Long time galaxy S user.
on September 24, 2026
Posted by: Terryjr386
[This review was collected as part of a promotion.] Great battery life on this new phone my old S22 ultra and S 10 would not last past noon and this one can almost make it to 10 pm with a full day of work. The privacy screen feature is good at keeping prying eyes away.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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