Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(18,234 Reviews)
Rating breakdown 18,234 reviews
5 Stars
15,921
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
3
The fingerprint didn't work after you added screen
on April 23, 2026
Posted by: Yoi96
The fingerprint didn't work after you added screen protector.
You can't view your files on phone, but you can view it on your computer.
If it cannot recognize my fingerprint, I hope it will allow me to choose facial recognition instead.
You can't view your files on phone, but you can view it on your computer.
If it cannot recognize my fingerprint, I hope it will allow me to choose facial recognition instead.
Response from Samsung USBy R&R Team, April 24, 2026
Hi there Yoi96, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when your device is not operating as intended or expected. We have provided links to articles to help you with the fingerprint reader and resposiveness of your display. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
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Samsung Community
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Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone so far.
on April 23, 2026
Posted by: JMears46
[This review was collected as part of a promotion.] I have been a Samsung Galaxy user for years and have never been disappointed with the phones performance. Streaming, gaming, shopping, whatever I'm doing on this phone has been great. I haven't done much with the Galaxy AI yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best one yet
on April 23, 2026
Posted by: cruzinray1
[This review was collected as part of a promotion.] My galaxy s26 ultra is the fastest phone I've ever had. Streaming or social media it never let me down and the Ai features are amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best battery life in years!
on April 23, 2026
Posted by: Karlyz
[This review was collected as part of a promotion.] This amazing phone has Galaxy AI, takes beautiful photos, and has a battery that Truly will last all day!! I've owned Samsung phones for years and trade up to the new largest one every year. For the first time in years, I'm not charging my phone partway through my day. Thank you Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I have owned
on April 23, 2026
Posted by: LITTLEKRAMS
[This review was collected as part of a promotion.] Between the Galaxy AI and the battery life, this is by far the best product I have ever owned by Samsung. It's smooth, easy to use, and the battery lasts all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I ❤️ the bells and whistles
on April 23, 2026
Posted by: GalaxyS26ultragirl
[This review was collected as part of a promotion.] The user loves this phone's lightness, which is better than the S25 Ultra.
• The privacy screen is useful for a manager to prevent others from seeing their texts.
• The AI is helpful for correcting grammar, making everyday communication easier.
Value
5
Response from Samsung USBy R&R Team, April 23, 2026
Hi there GalaxyS26ultragirl, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how pleased you are with the new lightweight design, Privacy Display, and enhanced features of Galaxy AI. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product always impresses
on April 23, 2026
Posted by: Jackpharaoh
[This review was collected as part of a promotion.] I’ve been daily driving the S26 Ultra for a few weeks now, and while it looks familiar, the "under the hood" changes are where it shines. The Snapdragon 8 Elite Gen 5 is predictably a monster—gaming is buttery smooth and I haven’t seen it throttle once.
The Standout Feature: The Flex Magic Pixel (Privacy Display) is actually useful. Being able to toggle a button so the person next to me on the train can't snoop on my emails is a game-changer.
Camera: The wider f/1.4 aperture on the main sensor is a huge leap for Nightography. I’m getting much cleaner shots in dim bars compared to last year's S25.
The Catch: Charging is up to 60W now (finally!), but the battery size is still stuck at 5,000 mAh. It’ll get you through a day easily, but don't expect two.
Rating: 8.5/10. It’s the ultimate "safe" flagship.
The Standout Feature: The Flex Magic Pixel (Privacy Display) is actually useful. Being able to toggle a button so the person next to me on the train can't snoop on my emails is a game-changer.
Camera: The wider f/1.4 aperture on the main sensor is a huge leap for Nightography. I’m getting much cleaner shots in dim bars compared to last year's S25.
The Catch: Charging is up to 60W now (finally!), but the battery size is still stuck at 5,000 mAh. It’ll get you through a day easily, but don't expect two.
Rating: 8.5/10. It’s the ultimate "safe" flagship.
Value
5
Response from Samsung USBy R&R Team, April 23, 2026
Hello Jackpharaoh, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are enjoying the upgraded processing power, new Privacy Display, and amazing camera features. We hope you'll reach out to us again in the future if you ever have questions, or wish to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever 🤳
on April 23, 2026
Posted by: Dre1snap
[This review was collected as part of a promotion.] Good job samsung 👏 🤳🤳🤳🤳🤳🤳🤳🤳🤳🤳🤳🤳🤳🤳🤳🤳
Value
5
Response from Samsung USBy R&R Team, April 23, 2026
Hey there Dre1snap, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear how much you are loving this new device. We have provided links to resources to assist you in fully exploring your new device, customizing the device to your usage, and answering any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US