Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(18,234 Reviews)
Open Ratings Snapshot
Rating breakdown 18,234 reviews
5 Stars
15,921
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
The best on the market
on April 24, 2026
Posted by: Mau8977
[This review was collected as part of a promotion.] I have always used samsung devices my whole life, I have tried different models with different features, and all of them have been amazing. Especially the Samsung Galaxy S26 Ultra that I have been using for one day now, and it feels incredible, I had never experienced this level of smoothness in a Device. The new features Samsung included this year, the "Galaxy AI" has gone above and beyond, I can't even believe all the stuff I can do and customize with my phone, it just feels like we are in the future. One day hasn't been enough to review all its amazing features, I am excited and looking forward to discover everything that this S26 Ultra has to offer.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 24, 2026
Hi there Mau8977, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how amazed you have been by the enhanced features and capabilities of your device including Galaxy AI, and that this device feels like a leap in to the future. We have provided a link to the Samsung Support Team to assist you further any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great so far!
on April 24, 2026
Posted by: SwaggyD
[This review was collected as part of a promotion.] Previously, I was using an s23 ultra which I thought was exceptional in every aspect. The new model is noticeably faster & using the pen for emails & quick notes makes everything easy. One thing i will say is the galaxy Ai has definitely been ramped up a bit, offering a lot of different features.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 24, 2026
Hi there SwaggyD, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding your upgraded device to be such a wonderful experience for your usage with the enhanced speeds, S Pen capabilities, and Galaxy AI. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung does it again!
on April 24, 2026
Posted by: Svo4mecra
[This review was collected as part of a promotion.] Great new features... feature friendly. Great quality and build ane faster processing speed. Great camera system and all the new Ai features make you want to not put the phone down... luckily it has Great battery life as well. And the off and on privacy screen is a game changer. Also love the quick share able to easily send things to my s25 and Tab ultra 10 and paired with my buds 4 pro sound great and the seamless switching between devices is great. And now we are also getting air drop feature too! Thanks Samsung great job... keep up the great work.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 24, 2026
Hey Svo4mecra, we appreciate you providing feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are loving the enhanced speed, camera, battery, and Galaxy AI on your new device. We love that you are finding so many great ways to customize the Privacy Display to align to your preferences. We have provided a link to the Samsung Support Team for your convenience. They can assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra S 26
on April 24, 2026
Posted by: PrincessGwenni
[This review was collected as part of a promotion.] I have had the Samsung Ultra 26 for a little while. I am not skilled in the AI area, but want to learn how to get the maximum benefits of this phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 24, 2026
Hey PrincessGwenni, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that this device has made such a great inital impression on you with the amazing features that are available. We have provided links to help you with the features of Galaxy AI and integrating them in to your usage. We have also provided a link to the Samsung Support Team to assist you if you have questions during your exploration of your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Back to Galaxy
on April 24, 2026
Posted by: HappyLady01
[This review was collected as part of a promotion.] I really like my Galaxy S26 Ultra. The AI is very intuitive. It has some great features to keep my phone safe.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 24, 2026
Hello HappyLady01, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are overall happy with your device, and finding Galaxy AI easy to use for your needs. We have provided a link to the complete manual to help you with additional features like the new Privacy Display, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
"Mind over matter's "
on April 24, 2026
Posted by: Gimelwg
Durability it's is a nice phone . But don't have network,
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is the bomb dignity
on April 24, 2026
Posted by: Macanbuddy
[This review was collected as part of a promotion.] I bet it doesn't mess up like
..what about the date my little 16
What about the data this product will never go over
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's just does everything
on April 24, 2026
Posted by: LLSav95
[This review was collected as part of a promotion.] This phone is incredible. It does everything fast and smooth without any issues. The cameras are great and the battery life is long enough to last all day. Can't recommend enough. The "Galaxy AI" is pretty good as well, it gets the job done very well. Very nice phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 24, 2026
Hi there LLSav95, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how incredible you are finding this device for your usage, and that the battery is keeping up with your usage during the day. We have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
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