Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(18,241 Reviews)
Open Ratings Snapshot
Rating breakdown 18,241 reviews
5 Stars
15,928
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Great phone
on April 27, 2026
Posted by: Muddysquirrel
[This review was collected as part of a promotion.] Phone runs smooth and I really like the the way its curved and the amount of memory it has compared to my s24
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is amazing!
on April 27, 2026
Posted by: Fubbychucker
[This review was collected as part of a promotion.] The Ai is so interactive. I love the stylish look and stylist is smooth.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy AI is great
on April 27, 2026
Posted by: RCBOOSH
[This review was collected as part of a promotion.] Galaxy AI is great. Privacy screen is sick and useful in public.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone in the world.
on April 27, 2026
Posted by: TMGB1999
[This review was collected as part of a promotion.] Great device for everyday use and I will likely stick with it for a long time
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy s26 ultra
on April 27, 2026
Posted by: Me2275
[This review was collected as part of a promotion.] I love this phone it is everything i wanted. All the features and the privacy screen. The only problem that I had with this phone is that you can't take pictures with the s pen. Other than that i feel like it's a great phone. Atleast for me it is.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 28, 2026
Hi there Me2275, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when features you have loved in the past have been changed or removed from your current device. We have provided a link to the complete manual to help you discover the hand gestures and voice commands you can use with the shutter of your camera for this feature you are seeking. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything you could want in a phone.
on April 27, 2026
Posted by: ViKING7590
[This review was collected as part of a promotion.] I run a small business and I subcontract for multiple companies. The new texting features such as "@ mentioning someone" and now being able to react to their messages with emojis has made group chats between companies so much easier to use.
I'm also a huge mobile gamer since I spend 90% of my time on the road working. The game hub, the screen resolution and even how lightweight the phone is makes gaming on this device very enjoyable.
"Galaxy AI" makes running my business and finding quick answers to problems so much easier. It has cut down the amount of time it takes to do almost anything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S26 Ultra Review
on April 27, 2026
Posted by: Loveboop3
[This review was collected as part of a promotion.] So far my new S26 Ultra is great. There has been some changes I've had to get used to and some things I've had to look up.
Galaxy AI is ok, I'm sure I'll like it more when I know what I'm doing, have never used AI before, so this is definitely a change for me.
AI does makes mistakes!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has great features
on April 27, 2026
Posted by: Simmie
[This review was collected as part of a promotion.] The a I is incredible.
I use it for the day-to-day tasks. And watching movies.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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