Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(17,880 Reviews)
Open Ratings Snapshot
Rating breakdown 17,880 reviews
5 Stars
15,621
4 Stars
1,791
3 Stars
281
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
105 out of 165
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
4 out of 5
4
Samsung phone s26 ultra
on October 7, 2026
Posted by: Dreamer
[This review was collected as part of a promotion.] I chose Samsung phones! I love my phone until I download an app that made my phone so I couldn't uninstall the app Orr open device care! I've restarted my phone, I've went to a backup to earlier date and still having issues! I've searched for a solution and so far I still haven't fixed it. Anyone please help!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 Ultra
on October 7, 2026
Posted by: Saravanan Prabakar
from Newyork
The Samsung Galaxy S26 Ultra is an absolute powerhouse that redefines the premium smartphone experience. The Galaxy AI features are incredibly intuitive, making daily productivity seamless and live translations flawless. Its 200MP camera system captures breathtaking detail with unmatched low-light performance, and the zoom capabilities remain the best in the industry. The flat AMOLED display is blindingly bright and crisp, offering an immersive viewing experience while reducing glare significantly. Combined with exceptional battery life that easily lasts two days and the ultra-smooth performance of the latest processor, this phone is worth every single penny.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
(click to see the video)
Response from Samsung USBy R&R Team, October 7, 2026
Hello Saravanan Prabakar, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how much you are finding your new device to be a powerhouse during your usage, and that it feels so flawless. We have shared a link to the Samsung Support Team for your convenience. These experts can help you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
THIS PHONE IS AMAZING!
on October 7, 2026
Posted by: StolenDreams13
[This review was collected as part of a promotion.] I have the amazing s26 Ultra which I chose because I had the s25 ultra and loved it. I am so glad I chose to upgrade to the s26 ultra the AI features are absolutely insane! This phone is so fast and so smooth it will be hard for me to ever switch to another phone let alone a different brand. The camera on this phone is the best I have ever seen and I would hands down put any phone up against it and it will come out on top. It's unmatchable there's nothing I have ever had or used or seen that compares! You would not be disappointed in switching to the s26 ultra. The privacy screen that you can turn on and off which is the first I've seen that does that is amazing also. And this phone is super sturdy. Mine actually went through a bad motorcycle accident and it's actually kind of warped at the top kind of bent and everything still works perfect. I Am rough on phones I have dropped it a dozen times not once has anything cracked or broke. I will never stray from the S Series! Great job Samsung!!!!! You have a customer for life!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 7, 2026
Hey StolenDreams13, thank you for your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are finding your new device to be such an amazing addition to your life, especially with Galaxy AI. We have provided a link to the Samsung Support Team to assist you any time you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best decision ever
on October 7, 2026
Posted by: Tretre
[This review was collected as part of a promotion.] I'm so happy I chose the s26 ultra it was the best decision I made. I use the phone for everyday adventures.The start of the phone was easy. To transfer everything off the old note I had to the s26 was easy as well.All the games,music ,and photos were all in one place n simply to find. I only had to double check once to make sure everything was good on the s26 ultra. Navigating through the prompts where also top tier.i enjoyed the the phone narrates you thru samples of the device and show you how to enjoy the phone..
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 7, 2026
Hey Tretre, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are finding this device to have been a great decision for your needs and wants. We hope you'll reach out to us again in the future if you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best device Samsung
on October 7, 2026
Posted by: BVIRANI76
[This review was collected as part of a promotion.] I am so glad I chose the Galaxy S26 Ultra. The display is incredibly crisp and bright, and the battery easily lasts all day. The built-in AI tools make editing photos and translating text effortless. It is fast, responsive, and handles multitasking perfectly.
Would you like to focus this shortened version on a specific feature instead, such as the camera or gaming performance?
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 7, 2026
Hey BVIRANI76, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how pleased you are with the appearance and daily usage of your device. We have provided a link to the Samsung Support Team for your convenience if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Evolution of Samsung
on October 6, 2026
Posted by: IanOtaku
[This review was collected as part of a promotion.] I remembered when I was a kid I used to have other phones from other brands, no device lasted longer ever than Samsung, I used to watch adults having a Samsung S6 or S7, I was amazed by the technology, I always wanted those phones but when S8 came out, I received it as a gift by my dad I was amazed by all the new functions the phone had, it became my favorite one. It lasted many years, then I decided to switch to S23 Ultra and it was a HUGE change. Right now I have the S26 Ultra and all I can tell is that I'm never switching back to another phone. I LOVE the series S. They include many exclusive features. Life's been easier with this phone brand. So I chose Samsung for the rest of my life.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 7, 2026
Hi IanOtaku, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving your upgrade to this new device, and that it feels packed full of features that help you in your daily life. We have provided a link to the Samsung Support Team for your convenience to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra is amazing!
on October 6, 2026
Posted by: Melissa
[This review was collected as part of a promotion.] I love my new S26 Ultra! The camera is amazing! Even if my kids are running around like crazy and the pictures come out crisp and clear! I also love yhe editing features where I can remove unwanted items or people in the background! The S Pen feature is great too. My kids love to use the AI feature to make their drawings become works if art!
Definitely recommend getting one!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 7, 2026
Hey Melissa, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you love the enhanced features and capabilities of your device, with the camera being such a standout feature you love using every day. We have provided a link to the Samsung Support Team for your convenience if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on October 6, 2026
Posted by: Tmartinez77
[This review was collected as part of a promotion.] I chose the Samsung S26 Ultra to upgrade for my S24 Ultra. I love the feel it appears lighter and easier to handle. The picture quality and speed is much faster and works perfectly for use with work and school projects and I love the upgraded features in comparison to my old S24 Ultra. I made the right choice and still won't choose the Fruit phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 9, 2026
Hey there Tmartinez77, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are enjoying the more lightweight design of your device, and that you are finding it easy to use every day. We have provided a link to the Samsung Support Team for your convenience if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
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