Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(17,880 Reviews)
Rating breakdown 17,880 reviews
5 Stars
15,621
4 Stars
1,791
3 Stars
281
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
105 out of
165)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5
Great Phone for both Work and Play
on October 7, 2026
Posted by: WorkLifeBalance
[This review was collected as part of a promotion.] I chose this phone in order to be able to use for both my personal device and mobile work device. It is fabulous - If I am away from my PC and a question comes up I can easily navigate in excel to find information that I am looking for. The screen is large enough and the stylus makes navigating between sheets and documents easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the right phone
on October 7, 2026
Posted by: Ichosesamsung
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted a phone that could actually keep up with me, and it does exactly that. The camera stopped me in my tracks first — I take a lot of pictures and for the first time I have photos that I'm actually proud of. The details are unreal.
The screen is the other thing I can't get over. I stream music videos for hours, scroll through photos, live on this thing all day — and everything just looks richer. Colors pop without looking fake. Battery life keeps up with all of it, which honestly surprised me the most. I picked up this phone expecting an upgrade and got something that feels like it skipped three generations at once.
I chose this phone and I'd choose it again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good device
on October 7, 2026
Posted by: Jocyuuu
[This review was collected as part of a promotion.] I chose this phone after changign from yhe S24 and definitely see the difference. Quick phone, no bugs so far. Only thing I wish is that the photos wouldnt change color to a cool tones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great features
on October 7, 2026
Posted by: kgeawi789a
[This review was collected as part of a promotion.] good quality camera i sthe best good quality camera i sthe best good quality good quality camera i sthe best camera i sthe best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have always loved Samsungs camera
on October 7, 2026
Posted by: CHEESE
[This review was collected as part of a promotion.] The new 26 Ultra does not disappoint. The. Camera and usability of the Samsung phones have always been their best quality. Thanks Samsung for taking quality pictures of the memories we make!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on October 7, 2026
Posted by: JazzItUp
[This review was collected as part of a promotion.] I chose the Ultra, because I love the features. I favor Samsung over others because it is easy to use. I like how the pictures are clear and colorful. This one seem to be lighter in weight as well. NICE JOB! Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra!!!
on October 7, 2026
Posted by: Sirjpc10
[This review was collected as part of a promotion.] "I chose this phone for all the great features it has. I have always been a galaxy person and always will be. From the S pen to the camera to the multitasking, all done effortlessly. I would not trade it for anything else!"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's sluggish
on October 7, 2026
Posted by: Notimpressed
[This review was collected as part of a promotion.] It's very sluggish and slow when it comes to loading and downloading games.
It is very fast at charging as well as keeping a long lasting charge.
The camera is mediocre at best. It doesn't take the best pictures or video. Forget about trying to take any kind of video in the dark using it with it without night vision.
The editing for pictures is decent but has flaws when it comes to the erase and moving objects though.
The speaker is decent for watching video and listening to music but is horrible for recording sound.
It is very fast at charging as well as keeping a long lasting charge.
The camera is mediocre at best. It doesn't take the best pictures or video. Forget about trying to take any kind of video in the dark using it with it without night vision.
The editing for pictures is decent but has flaws when it comes to the erase and moving objects though.
The speaker is decent for watching video and listening to music but is horrible for recording sound.
Value
3
Response from Samsung USBy R&R Team, October 8, 2026
Hello there, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how distressing it can be when your device is not functioning as intended or expected. We have provided links to resources to help you maximize the speed, discover the different camera settings and features, and discover the features of Galaxy AI that can help with your editing. We have also provided a link to the Samsung Support Team to help you if you continue to experience frustrations, or have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US