Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Average customer rating
4.8 out of 5
4.8
(18,158 Reviews)
Open Ratings Snapshot
Rating breakdown 18,158 reviews
5 Stars
15,854
4 Stars
1,828
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product. 
(
106 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Customer Rating
5 out of 5
5
Easy to function and it comes in purple
on June 29, 2026
Posted by: Melisthebliss
[This review was collected as part of a promotion.] It scrolls seamlessly through every screen without hardly any lag time I love it myself
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Cameras stopped working Samsung MIA
on June 29, 2026
Posted by: Steve19Ohio
[This review was collected as part of a promotion.] Have always bought Samsung phones. Never will again. My Brand new 26 ultra cameras stopped working and Samsung wants me to send it to them for two weeks for repairs. I already took it to their repair place and they said it's a defective device and needs replacement. Samsung won't send a replacement and expects me to go weeks without a phone while my son is in the hospital. Will never buy one again.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, June 30, 2026
Hey there Steve19Ohio, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how distressing it is when your device is not operating as intended or expected. We have provided a link to a troubleshooting guide to help you with the camera app of your device at your covnenience. We have also provided a link to the Samsung Support Team to assist you further if needed. We appreciate you being a Samsung customer. -Elizabeth
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Refreshing User Experience
on June 29, 2026
Posted by: UltraJarrell29
[This review was collected as part of a promotion.] The 26 Ultra has been a game changer in work scenarios. With the use of Galaxy AI to help transcribe and translate during client calls has increased my effectiveness.
It has created a new level to succeed at work. Sometimes I am on the go and not always at my desk to handle calls. This has made it easier to capture key things I missed after listening to the recordings.
Well worth the investment. Not only have I upgraded my connectivity but my livelihood as well!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
privacy display
on June 29, 2026
Posted by: KayZee
[This review was collected as part of a promotion.] I love the privacy display. It works amazing so no one can see what you're doing on your phone. AI is heavily involved in this phone also.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is awesome
on June 29, 2026
Posted by: Vaigia
[This review was collected as part of a promotion.] Galaxi AI is a great feature in the s26 ultra. I uses the phone for streaming and work
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product has great features
on June 29, 2026
Posted by: Winnie
[This review was collected as part of a promotion.] I loved using the phone . It has so many Galaxy AI features which helps to edit photos and videos without even using complex prompts. Camera quality is really good. Battery life is nice. Overall its a great phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product is amazing.
on June 29, 2026
Posted by: Snowball420
[This review was collected as part of a promotion.] This is an amazing phone. Plus the AI features are so helpful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it. Lightning fast and mostly bug free
on June 29, 2026
Posted by: MikeyD213
[This review was collected as part of a promotion.] Amazing experience. Every iteration gets better and better. I had the vibrant and just about every other galaxy device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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