Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Average customer rating
4.8 out of 5
4.8
(18,135 Reviews)
Open Ratings Snapshot
Rating breakdown 18,135 reviews
5 Stars
15,833
4 Stars
1,826
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product. 
(
106 out of 167
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Customer Rating
5 out of 5
5
We upgraded from the S24 Ultra, and love it!
on July 5, 2026
Posted by: Spitfire
[This review was collected as part of a promotion.] The S26 Ultra didn't disappoint. We upgraded from the S24 Ultra just a couple days ago, so haven't had a chance to really play with them (we bought two). Smart Switch is flawless!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 15, 2026
Hello Spitfire, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so pleased with your device, and finding it to exceed all of your expectations. We hope you'll reach out to us again in the future if you ever have questions, or wish to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Disappointing
on July 5, 2026
Posted by: Manuchehr
from Oakton, VA
I used the pen a few times, but the top of the pen is detached and unusable.
Response from Samsung USBy R&R Team, July 6, 2026
Hello there Manuchehr, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how frustrating it is when your device is not meeting your expectations in functionality or durability. We have provided a link to the Samsung Support Team for your convenience. These experts can work with you to review any and all options to resolve this experience with your S Pen. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Powerhouse with Great Features
on July 4, 2026
Posted by: IronForge
[This review was collected as part of a promotion.] The device handles heavy daily use with absolute ease. The display is incredibly sharp and bright, making it perfect for both outdoor visibility and streaming content. Battery life is excellent, consistently lasting through long days of intense multitasking and demanding tasks without needing a midday charge. I have also been utilizing the Galaxy AI features regularly to optimize my daily workflow.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 15, 2026
Hey IronForge, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are happy with the ease of use, display quality, and battery life of your device, and that Galaxy AI has been helpful in productivity. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My third S series....
on July 4, 2026
Posted by: Pappi133
[This review was collected as part of a promotion.] The "GalaxyAI" feature is very useful! This is my third phone in the S series....they just keep on getting better and better!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 15, 2026
Hello Pappi133, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are so happy toh ear that you are pleased with the usage of Galaxy AI, and that you are finding each upgrade to your device to be better than the last. Please, reach out to us again in the future with any questions, or if you wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An awesome upgrade
on July 4, 2026
Posted by: Lovemyandroids
[This review was collected as part of a promotion.] I upgraded from my old phone, which was lagging and always needing a charge. Wow is all I can say—this truly was an upgrade. First, the battery lasts all day, and the speakers sound amazing. My daughter loves watching me draw with the pen.
I thought the Galaxy AI would be gimmicky at first, but it has been pretty useful. It also isn't annoying if you don't want to use the feature. Picture editing has been fun with the AI too.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 17, 2026
Hey there, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you have been so amazed with your upgrade and are finding the battery to last all day, audio to be amazing, and that Galaxy AI has been useful for your daily needs. We have provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The more i use it the better the experience
on July 4, 2026
Posted by: Dontrebull
[This review was collected as part of a promotion.] The AI is great im still new to it but it just keeps on suprising me when i edit photos it comes out better than i phone the gaming experience is top tier ever since i got this s26 ultra its all ive been using to game watch videos stream edit the camera quality is great for family or nature pictures
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone out there
on July 4, 2026
Posted by: Notacpu9
from Grand Rapids MI
Absolutely amazing if your looking for a good phone for anything from gaming to multitasking for a business, runs minecraft perfectly for hours strate without draining very much battery at all. all around amazing phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What's needed.
on July 3, 2026
Posted by: David
from Next town over. Jacksonville Ar.
Well. I didn't wake up thinking this would be before my eyes.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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