Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Average customer rating
4.8 out of 5
4.8
(18,135 Reviews)
Open Ratings Snapshot
Rating breakdown 18,135 reviews
5 Stars
15,833
4 Stars
1,826
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product. 
(
106 out of 167
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Customer Rating
4 out of 5
4
Focus in the wrong spot
on July 14, 2026
Posted by: BeBetter
[This review was collected as part of a promotion.] Stop concerning yourselves with scratch resistance. No one outside of tech reviewers actually notice or care. Slide that hardness bar to prvent cracks and shatters, thats what most of us care about.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Samsung 26 Ultra the name says it all.
on July 14, 2026
Posted by: CountrygirlAppalacha01
[This review was collected as part of a promotion.] I love my new phone. I've been a Samsung fan for quite a long time. But I have to say the camera on the new Samsung is so much better than Samsung has ever had. I put it up against any brand. And the AI on the 26 is great. So much help its gave me on finding things, learning about things and helped me to find things. And I trust Samsung to keep my privacy and keep all my information safe. Samsung I give you an A . Keep up the great work. Much love for Samsung and my phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 14, 2026
Hello CountrygirlAppalacha01, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are loving your new device, and that Galaxy AI has been such a standout feature during your usage. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome features
on July 13, 2026
Posted by: Phantomkinge
[This review was collected as part of a promotion.] After spending some real time with this phone, a few standout features have completely changed how I use it daily. The Galaxy AI has been an absolute game-changer, especially when it comes to screening calls. It seamlessly filters out annoying spam without me ever having to interrupt what I'm doing, giving me back some serious peace of mind. The AI photo editing is just as impressive; instead of needing complex software, I can clean up shots and remove background distractions in seconds right from the native gallery.
Another feature I've grown to rely on is Circle to Search. It is the ultimate shortcut for curiosity—if I see something interesting in a video, photo, or social feed, I can just circle it and instantly get answers. I love that I no longer have to open a separate app and type out a clunky description just to find an item or a location.
But honestly, one of the best things about the whole experience is the privacy screen. It keeps wandering eyes away from my notifications, messages, and whatever else I'm working on. Having that layer of security gives me total confidence and peace of mind when I'm using my phone out in public or around other people.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 14, 2026
Hi there Phantomkinge, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how much you are loving your new device, and that you have found so many different uses for Galaxy AI with your device to find information, and express your creativity with your camera. We have shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade from S21+ to S26 Ultra
on July 13, 2026
Posted by: Helterran
[This review was collected as part of a promotion.] I recently changed from S21+ to S26 Ultra, i cannot stress how right the upgrade went. EVERYTHING is faster and with good lock and Galaxy AI photo editor is a lot of fun and i can see more than 4 apps per screen and Home Up app is a must have! I also made other Ipjone 17 Pro Max users jealous about my new setup
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 14, 2026
Hi there Helterran, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are finding your new device to be so much faster and smoother during your usage, and that Galaxy AI has been such an amazing addition to your experience with your camera. Please, don't hesitate to reach out to us again in the future if you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone
on July 13, 2026
Posted by: Eddy123
[This review was collected as part of a promotion.] AI is the beat part about this phone, battery lasts longer than most phones
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 14, 2026
Hey Eddy123, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the extended battery life and capabilities of Galaxy AI on your new device. We have provided links to resources to help you maximize your experience with your device, customize to your usage, and answer any questions you may have along the way. We appreciate you beiing a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I thought I bought a Samsung, not a Google phone.
on July 13, 2026
Posted by: Notsamsung
I have been a very big supporter of Samsung phones, but the Force movement to start using more Google apps, It's not what I signed up for, if I wanted a Google phone I would have bought one.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 14, 2026
Hello there, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand that changes to the software and other features of your device can cause frustration as you adjust to the differences. We have provided links to the complete manual and the Samsung Support Team to help you fully discover and customize your device as well as answering any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice upgrade with better features.
on July 13, 2026
Posted by: RealtorCHIC
[This review was collected as part of a promotion.] I use my Samsung Galaxy S26 Ultra primarily for work, and it has been an excellent experience. The picture quality is outstanding, the battery life easily lasts through my busy days, and the new Galaxy AI features have made everyday tasks much more efficient. I hardly use my laptop anymore because I can accomplish so much directly from my phone. It has truly made working easier and more convenient.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 14, 2026
Hi there RealtorCHIC, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are happy with the usage of your device for your work needs, and that Galaxy AI have made daily tasks so much easier. We have shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone and features
on July 13, 2026
Posted by: Peaches315
[This review was collected as part of a promotion.] I love my Galaxy s26 ultra. The Galaxy AI features are really nice. I like the editing of photos, Google AI search and I really appreciate the assistance with hearing during calls. I have hearing aides and the assisted call enhancement and option to translate calls are very useful. The camera on the S26 ultra has amazing clarity and zoom.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 14, 2026
Hey Peaches315, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you love your new device, and that the addition of Galaxy AI has been so great for your needs. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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