Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Average customer rating
4.8 out of 5
4.8
(18,135 Reviews)
Open Ratings Snapshot
Rating breakdown 18,135 reviews
5 Stars
15,833
4 Stars
1,826
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product. 
(
106 out of 167
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Customer Rating
5 out of 5
5
Fast, Smooth, and Useful Device
on July 16, 2026
Posted by: Stivie
[This review was collected as part of a promotion.] Recently upgraded from a Samsung Note 20 5G and have really begun to appreciate the generational leaps this phone has.
First, I have to mention that the device is blazingly fast and smooth. I have yet to see a single hiccup while using the device. It plays games incredibly smoothly and barely gets warm when I play intensive games.
Second, the Galaxy AI features are genuinely neat to use. Having the ability to remove objects from photos without having to upload it into a clunky web-based AI client is much faster and simpler. I once took a selfie and wanted to see if it could accurately rebuild the background after removing myself. It accomplished this to a truly astonishing degree. Furthermore, scanning items and having the chance to search them on the web has also proven helpful.
Finally, I'll mention various other nice features. The screen is great for viewing media and has great colors. The privacy screen is a neat feature, although I only use it for notifications. The battery lasts all day, even though I have the charge limit set to 85%.
Overall, it is a great phone with great features. Moving from the Note 20 5G has only further shown the generational leaps made in the past couple of years.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 17, 2026
Hi there Stivie, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that you are finding this such an amazing upgrade from your previous device with so many amazing features available you love using every day. Please, don't hesitate to reach out to us again in the future if you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast and smooth
on July 16, 2026
Posted by: BigRiggs88
[This review was collected as part of a promotion.] Moved on from an S24 ultra and this S26 Ultra is a way smoother package overall. The screen is more responsive and touch accurate. The privacy screen feature is a nice touch.
Still getting a hand on the Galaxy AI features but figured I'd give it a real go with the new phone, so far so good.
Photo upgrades and low light features are outstanding as always.
Another fantastic, feature rich phone from Samsung. Keeps me coming back.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 17, 2026
Hey BigRiggs88, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are finding this upgrade to come with a device that is faster and smoother during your usage while also being more accurate on the display with amazing added features. We have provided a link to the complete manual to help you integrate the features of Galaxy AI in to your usage. We have also provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely the best phone on the market.
on July 16, 2026
Posted by: Jdizzle
[This review was collected as part of a promotion.] My kids have the 16 Pro Max, and the 17 Pro Max. And they're always complaining how we go into places that I have better service than they do. Because the antennas are better in Samsung and then they're always complaining, because my photos turn out clearer. My videos are smoother, just all around the best phone I've had next to the 23 ultra, and that outperforms that one by a long shot.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 17, 2026
Hi there Jdizzle, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are loving your new device, and finding it so superior for connection to your carrier and camera quality. We have shared a link to the Samsung Support Team to assist you further if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features.
on July 16, 2026
Posted by: Phonetastic
[This review was collected as part of a promotion.] I don't have any complaints so far. I love my phone. I think the built-in privacy screen is a huge game changer and very convenient. It literally prevents the need for a privacy screen protector.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 17, 2026
Hey Phonetastic, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you have no complaints thus far for your device, and that you are finding the new Privacy Display to be such an added value to your experience of your device. We have shared a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is very easy to navigate there for al
on July 16, 2026
Posted by: Kalp2026
[This review was collected as part of a promotion.] It's very helpful AI options to create favorable text and make pictures to ver clear with use of AI. From my point of view this features is helpful in every level as you need.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 16, 2026
Hi there Kalp2026, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how helpful you are finding Galaxy AI for different tasks during the day. We have provided a link to the complete manual to help you with additional capabilities like the Privacy Display and horizontal lock. We have also provided a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new phone. Takes great pictures easy use
on July 16, 2026
Posted by: BobbiJ
[This review was collected as part of a promotion.] Ai is always offering up latest news stories, suggestions for helpful hints on use.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 16, 2026
Hello BobbiJ, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the ways Galaxy AI is guiding you to find information you may not have even known you were seeking, and that you are so happy with the camera of your device. We have provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really wanted my stylus
on July 15, 2026
Posted by: aRoseColoredLens
[This review was collected as part of a promotion.] I've always been a fan of Samsung first of all. But I'm coming frome the fold 7 to the s26 ultra. Why you ask? I loved the fold idea, I didn't love no stylus support. I was excited about the new wider format and pre ordered hoping against all hope to get my stylus back seems to be the new hotness to have no stylus support. Anyway S26 Ultra is great and I can use my Samsung pen and I have my stylus built in. The privacy screen is great when you travel, keeping your neighbors eyeballs off your moms secret recipe! Battery life is great. Setting up a new phone with all your cap on it and getting it just the way you like it, takes awhile. No problems when out and about. Watching World Cup games while out is great. Beautiful picture and enough under the hood to keep your watching experience uninterrupted. Let's see what else?....oh I'm using a 256 version and no issues with storage. I do have cloud storage though, for all the videos and pictures from over there years that pile up. The AI os great. Galaxy AI So over all I love it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 16, 2026
Hello aRoseColoredLens, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are loving the upgrade to your new device, and that you are loving the new Privacy Display and features of Galaxy AI. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is awesome
on July 15, 2026
Posted by: pequitas
[This review was collected as part of a promotion.] The scroll runs so fast. I like to much create different images with the photos. I pick up one ítem and deliver so fast to other place. Definitely have a lot of gadgets to create a lot of things. I am impresive with my S26 ultra very accurate phone and then I recomend.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 16, 2026
Hey Pequitas, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are finding this device to be fast during your usage, and that Galaxy AI has helped you create images with your camera, and fully enjoy the expression of your creativity. We have shared a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
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