Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Average customer rating
4.8
(18,135 Reviews)
Rating breakdown 18,135 reviews
5 Stars
15,833
4 Stars
1,826
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product.
(
106 out of
167)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Customer Rating
1
POJ+ Piece of JUNK!
on July 19, 2026
Posted by: DDC16
from Stockton, CA
Just got it and its horrible! The transfer was terrible. The samsung transfer system is the worst I've EVER used. I've had 5 other samsung phones and by FAR this has been the WORST experience with a new unit. It "transferred my old items from old s23 to the 26 and NOTHING worked. no logins remembered, no passwords worked, ALL my bluetooth and wifi didn't work although it said it was there. My entire security camera system is ruined and I cannot access it. the fingerprint reader is horrible and doesn't work as well as the s22 and s23 did. If I wasn't stuck with it and already purchased the accessories, I would dump it! This is by FAR the WORST Samsung. It's NOT an UPGRADE! It's a downgrade! It's already losing battery power FASTER than the S23 it was supposed to be better than. I will NEVER recommend this phone to ANYBODY. In fact, I WILL actively tell anybody to AVOID this phone. Either get an older model which are BETTER or wait until another one comes out and hopefully it won't be the POJ that this thing is!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, July 20, 2026
Hello DDC16, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how distressing it can be when your device is not meeting you expectations or operating as intended. We have provided a link to an article to help you with the fingerprint reader on your device. We have also provided links to the complete manual and the Samsung Support Team to help you troubleshoot and resolve the additional frustrations you mention while attempting to finalize the setup of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
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Samsung phone is not recognizing fingerprints
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Written by a customer while visiting Samsung US
Customer Rating
5
the best adroid phone for 2026
on July 19, 2026
Posted by: TECHNOWORLD
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is an outstanding smartphone that delivers excellent performance in every area. The display is incredibly bright and sharp, the camera takes stunning photos and videos in any lighting, and the battery easily lasts all day. The AI features are genuinely useful, making everyday tasks faster and more convenient. Despite its premium price, the S26 Ultra is one of the best flagship phones available and is highly recommended for anyone looking for top-tier performance and features.
Value
5
Response from Samsung USBy R&R Team, July 20, 2026
Hello TECHNOWORLD, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how amazed you are with the performance and usage of your device, adn that the camera and Galaxy AI have been such standout features. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolute beast of a phone
on July 19, 2026
Posted by: Bubba11412
[This review was collected as part of a promotion.] I absolutely love everything about this phone from searching and image with galaxy ai to the amazing camera and vivid screen with privacy shield this phone is extremely fast and has tons of storage for pics or my jobs I complete you can't go wrong with samsung been a user for probably 15 years or more never een disappointed in a product you won't regret buying this phone
Value
5
Response from Samsung USBy R&R Team, July 21, 2026
Hi there Bubba11412, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you love your new device, and that you are finding the camera and Galaxy AI such standout features of your new device. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on July 19, 2026
Posted by: Deemoney
[This review was collected as part of a promotion.] Love this phone. The only thing wrong it that the camera lens stick out sothe phone is wobbly. It has great features.
Value
4
Response from Samsung USBy R&R Team, July 21, 2026
Hi Deemoney, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear how pleased you are with the usage of your new device every day. We do recommend protective cases on all devices to help prevent damage from accidental bumps and drops that occur during usage. We have provided a link to the Samsung Support Team to assist you with available case options to help you with the experience you mention with the camera lenses, and answer any additional questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Very snappy phone
on July 18, 2026
Posted by: bradyst
[This review was collected as part of a promotion.] I have used this device for a couple weeks now and the biggest thing is how snappy the phone is, almost no frame drops and it lasts all day. I don't think I've used a single galaxy ai feature but the phone is still fire
Value
5
Response from Samsung USBy R&R Team, July 22, 2026
Hi there Bradyst, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you've had such a great inital impression of your device, and that you are finding it so fast during your usage. We have provided links to the full manual and the Samsung Support Team to help you maximize your experience, customize the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing fetures
on July 18, 2026
Posted by: BluntPirate
[This review was collected as part of a promotion.] I would like to mention the AI that is included in this phone, I used it to delete something on a picture that I found online that I liked and it used AI in order to refill what was deleted and I have to se it looked great, to the point where its almost not noticeable unless you know what you are looking for also I would like to point out the camera it definitely still packs a punch with 200mp, its an amazing camera and there is also a app called pen up so if you like coloring or drawing you can have free roam there and post your projects and get opinions or just post blank coloring pages so other can add to their collection I would say over all a great phone.
Value
5
Response from Samsung USBy R&R Team, July 23, 2026
Hi there BluntPirate, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear how happy you are with the usage and capabilities of your device, and that you are finding Galaxy AI to be so useful for your experience with the camera of your device. Please, don't hesitate to reach out to us again in the future if you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S24
on July 18, 2026
Posted by: Samsung S24
[This review was collected as part of a promotion.] Battery Camera Display Durability Processing Android system
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S Pen features most of all
on July 18, 2026
Posted by: FanciFace
[This review was collected as part of a promotion.] I love this new phone. It is my first S series but the storage capacity and battery are amazing. Galaxy AI has soooo many different features to play with and help edit videos or create crazy images and stories. I just love it!
Value
5
Written by a customer while visiting Samsung US