Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Average customer rating
4.8
(18,081 Reviews)
Rating breakdown 18,081 reviews
5 Stars
15,789
4 Stars
1,820
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
106 out of
166)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Customer Rating
3
Camera quailty of image sensitive to upgrades
on August 17, 2026
Posted by: Nothingclear
[This review was collected as part of a promotion.] I chose to include in my review the quality of photos render images has been declining upgrade after upgrade. I BOUGHT THE phone for my online business, which photos are everything.
It worked great up until March upgrade and from there has gotten worse. I should not have to tune a the camera setting to get a simple 1st day of school shot.
Value
3
Response from Samsung USBy R&R Team, August 17, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to a troubleshooting guide to help you with the clarity of your photos. We have also provided a link to an article to help you with the different settings for the best possible photos. We have lastly, provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S26 ultra
on August 17, 2026
Posted by: elamor
[This review was collected as part of a promotion.] Had this phone brand and style for several years now. Very happy with it. Phone camera takes excellent picture. Phone is not so heavy and not bulky. Features are easily learned by a senior like me. Easy to handle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why i love my samsung s26 ultra
on August 17, 2026
Posted by: Dannyboym99
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because I wanted a phone that could handle everything I do while also giving me an amazing camera wherever I go.
I use my S26 Ultra every day for taking photos, recording videos, social media, streaming, editing content, and staying connected. One of the biggest things for me is content creation. I love being able to pull my phone out, capture a moment, and turn it into a video or post without needing a full camera setup.
The camera has definitely become one of my favorite features. Whether I'm recording action, taking photos, or just capturing everyday moments, having such a capable camera in my pocket makes creating content so much easier. I also edit a lot of my videos directly on my phone using CapCut, so the large display and performance really help.
I'm still discovering new things my S26 Ultra can do, and that's part of what makes Samsung fun for me. It's not just my phone anymore — it's my camera, editing device, entertainment center, and something I rely on every day.
I chose Samsung because I wanted a device that lets me be creative and do more from anywhere. 💙📱
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than evet
on August 17, 2026
Posted by: Pilot13
[This review was collected as part of a promotion.] Samsung does it again. This time with AI capabilities. You can do so many new things and create anything that crosses your mind. I strongly recommend this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than evet
on August 17, 2026
Posted by: Pilot13
[This review was collected as part of a promotion.] Samsung does it again. This time with AI capabilities. You can do so many new things and create anything that crosses your mind. I strongly recommend this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid Flagship Phone with no apparent shortcomings
on August 17, 2026
Posted by: PRL8675309
[This review was collected as part of a promotion.] I'm glad that I chose to upgrade to the S26 Ultra when my carrier, Verizon, offered a deal to get it for no cost.(although I did choose the 1TB version so there is a slight monthly cost). With the current Gen mobile processor paired with 1TB of storage and 16GB of RAM this phone can easily handle anything I need or want to throw at it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I'm really not seeing a lot different from my s22
on August 16, 2026
Posted by: Dnikburt
[This review was collected as part of a promotion.] I had the device about 2 weeks I'm not seeing a whole bunch different from my s22 ultra and maybe I need to find out how do I make my pictures better I'm really not seeing a lot ..when am I going to get the AI extra stuff maybe I need a book on how to use it
Value
3
Response from Samsung USBy R&R Team, August 17, 2026
Hello Dnikburt, thank you for your feedback on your Samsung Galaxy S26 Ultra. We understand upgrading to a new device can come with a bit of a learning curve as you discover the changes and new features that can enhance your usage every day. We have provided a link to an article to help you with the capabilities of Galaxy AI. We have also provided links to the complete manual and the Samsung Support Team to help you customize your device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
My honest review.
on August 16, 2026
Posted by: G73Leo
[This review was collected as part of a promotion.] I've been using this Samsung Galaxy S26 Ultra for a bit now and it is a huge upgrade. I chose this phone because my old Motorola just wasn't cutting it anymore, and I needed something fast and reliable.
The screen is massive and crystal clear. It makes casting stuff straight to my TCL ROKU TV super easy without any of the headaches or lag I used to deal with. It’s built tough, too, which is exactly what I need, I don't have to worry about it taking a beating during a long shift at the warehouse. The battery easily lasts all day, and everything just runs smooth.
Overall, it's a really solid, heavy-duty phone that gets the job done without overcomplicating things. Worth the money.
Value
5
Written by a customer while visiting Samsung US