Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Average customer rating
4.8
(18,021 Reviews)
Rating breakdown 18,021 reviews
5 Stars
15,735
4 Stars
1,814
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
106 out of
166)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Customer Rating
4
Same as the S25 Ultra
on September 7, 2026
Posted by: Dom1234
[This review was collected as part of a promotion.] I chose this phone based on the trade-in valuation offered for the S25 model. I was, however, disappointed to find that the features and specifications are largely identical to the S25 Ultra, with the only notable addition being the privacy screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Total disappointment for the price
on September 7, 2026
Posted by: Dihdihgoose
[This review was collected as part of a promotion.] I choose the S26 Ultra 1TB for the camera and video tech and the battery capacity. After 4 months it shows a marked battery life drop. It no longer makes it thru the day without a top off.
Value
3
Response from Samsung USBy R&R Team, September 9, 2026
Hi there Dihdihgoose, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how important the all-day battery life of your device is to you every day, and we would love to assist you. We have shared links to troubleshooting guides to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra Great Phone Missing Simple Things
on September 7, 2026
Posted by: Peeps07
[This review was collected as part of a promotion.] I chose this phone because it has the best reception of any phone on the market. Its got almost everything right. However there are some small details that are weird. First google messages. Why the heck is the top half of the screen taken up by a blank space with the words google messages? Second, why is the visual voicemail it's own app? Integrate that in to the phone app. Last, why can't I set a default line weight and color for my notes? I have to change everytime I create a new one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features
on September 7, 2026
Posted by: Jurias00
[This review was collected as part of a promotion.] I chose the Galaxy S26, and so far I’m really happy with my choice. One thing I noticed right away was how quickly everything loads, especially when I’m switching between apps. I’ve also been really enjoying the camera for taking photos of everyday moments. The phone feels smooth, reliable, and easy to use, and I’m glad I went with the Galaxy S26.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
2nd to none
on September 7, 2026
Posted by: Andito
[This review was collected as part of a promotion.] I chose this device because it has proven over and over again that it comes second to none. The night time hyperlapse camera is PHENOMENAL. I have some really great videos of meteor showers. The details on the moon are crazy and I still had light pollution around me. I love this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Mediocre overall
on September 7, 2026
Posted by: DinoBites
[This review was collected as part of a promotion.] I chose the 26ultra only because I got it 3 days before release date. Has its ups and downs. But more so mediocre overall. The Spen is a disappointment. And the lacking of the watches power share vs the hardware input id say keep the S25 ultra and have ur upgrade.
Value
2
Response from Samsung USBy R&R Team, September 9, 2026
Hi DinoBites, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We understand how disappointing it can be when your device is not meeting your expectations. We have shared a link to an article to help you with the redesigned S Pen features on your device. We have also shared a link to the complete manual to assist you with all available features including Power Share. Without knowing what watch you are attempting to charge, we have provided a link to the Samsung Support Team to assist you with any questions you may have about your device during your usage. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
amazing company and amazing phone and production.
on September 7, 2026
Posted by: storm1
[This review was collected as part of a promotion.] I always choose Samsung from the first time I use it and every time I want to change and compare I love Samsung more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The camera needs attention
on September 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] When i first received this amazing phone, I wax excited (still am)! But they're was just one thing that's been bothering me, the camera... Whenever I want to use my camera or use a social media app like Instagram or Snapchat it acts funny. What i mean by that is when in pointing the it glitches in a way where it's trying to figure out what it wants to focus on. And that's with everything dealing with the camera or social media. But other than that, it is an amazing phone! I don't regret getting, I just my camera to not go bonkers!
Value
4
Written by a customer while visiting Samsung US