Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Average customer rating
4.8
(18,014 Reviews)
Rating breakdown 18,014 reviews
5 Stars
15,728
4 Stars
1,814
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
106 out of
166)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Customer Rating
1
the worst phone ever.
on September 10, 2026
Posted by: Luna
What a terrible experience with this Galaxy S26 Ultra phone—the worst phone ever. It overheats way too much, loses signal, and doesn't load pages quickly. The Galaxy S24 was much better than this. 👎👎
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, September 10, 2026
Hi there Luna, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how important your device is to you every day for a range of tasks. We have shared links to articles to help you with the temperature, connection, and speed of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Better Than I Was Expecting
on September 9, 2026
Posted by: DoggoCommando
[This review was collected as part of a promotion.] I honestly bought it on a whim as I needed a new phone, so I chose to spend the extra cash for the 26 Ultra which was a bit of a gamble since I'm fairly cheap with tech. And honestly, am not disappointed so far.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So smooth!
on September 9, 2026
Posted by: BellaF
[This review was collected as part of a promotion.] I previously had the s24+ and I chose to upgrade to the S26 ultra after seeing so many videos about the features it had. Little did I know, there were so MANY other features that I had yet to discover. Love that smoothness of the flow of each app, the speed, and just the beautiful color! (I chose the cobalt violet because it was the closest to purple, my favorite color) I am so happy with my purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra
on September 9, 2026
Posted by: ZachOATrades
[This review was collected as part of a promotion.] I have had samsung for years always getting the previous year or two's model. This time I chose to upgrade to the newest flagship S26 Ultra. I'm glad I did! It's got a better screen, faster processor and noticeably better camera. I am still getting used to some of the settings like the search bar on the bottom and my work profile at the top of the apps screen, but everything is fast and shiny! I appreciate the integrated battery care and anti-glare screen as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on September 9, 2026
Posted by: LAnative95
[This review was collected as part of a promotion.] I am absolutely blown away by how snappy and smooth this new phone feels. The display is incredibly vibrant, making every video look like a cinematic masterpiece. I’m also obsessed with the camera quality, as it captures every tiny detail perfectly even in low light. The battery life easily lasts through my entire day without needing a single charge. This device is hands down the best upgrade I have made in years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Prefect phone
on September 9, 2026
Posted by: CRAPSTRaps
[This review was collected as part of a promotion.] Thr best products The Samsung Galaxy S26 Ultra is an absolute powerhouse flagship. The new 6.9-inch display is massive, incredibly vivid, and the anti-reflective glass makes outdoor use a breeze. A standout addition is the built-in Privacy Display, which works wonderfully to block off-axis viewing from side angles. Moving from titanium back to a lighter aluminum frame makes the phone feel noticeably slimmer and more comfortable to hold for long periods. Performance is flawless thanks to the Snapdragon 8 Elite Gen 5 chip, handling heavy gaming and intensive multitasking without missing a beat. The 200MP camera with its wider f/1.4 aperture delivers excellent low-light shots, and the zoom capabilities remain unmatched. Battery life easily lasts a full day of heavy use. It is a premium, top-tier device that delivers everything you could want out of a flagship smartphone. Upgraded to the Galaxy S26 Ultra and it does not disappoint. The design is slimmer and lighter than previous generations, making the huge 6.9-inch screen easy to handle. The 200MP camera system is incredibly fast, and low-light photos look sharper than ever. Performance is top-notch with zero lag, and the integrated S Pen is just as responsive as always. The new built-in privacy screen feature is an excellent touch for security. Overall, it’s a stellar phone that justifies its premium flagship statusUpgraded to the Galaxy S26 Ultra and it does not disappoint. The design is slimmer and lighter than previous gener
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very convenient
on September 9, 2026
Posted by: Mku1der
[This review was collected as part of a promotion.] I chose the ultra 26 and upgraded from the ultra 24. The phone is lighter and easy to navigate. The phone is of good quality and materials. I love the camera on it and ability to take notes whenever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful, Premium, and Perfect for Everyday Use
on September 9, 2026
Posted by: WaqarK
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because I wanted a phone that could handle everything I need in one device. The performance is excellent, the display is bright and sharp, and the camera quality is impressive.
I use my S26 Ultra for work, streaming videos, browsing, taking photos, staying connected, and managing everyday tasks. The large display is especially great for watching movies and sports, while the performance makes multitasking between work apps and other applications smooth and responsive.
The battery life has also been great for my daily use, and I really like the premium design and overall build quality. Overall, the Galaxy S26 Ultra feels like a powerful all-around smartphone and has been a great upgrade for me.
Value
5
Written by a customer while visiting Samsung US