Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Average customer rating
4.8 out of 5
4.8
(18,053 Reviews)
Open Ratings Snapshot
Rating breakdown 18,053 reviews
5 Stars
15,764
4 Stars
1,817
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Customer Rating
5 out of 5
5
Most amazing phone ever
on March 13, 2026
Posted by: Hardcoreuser0327
[This review was collected as part of a promotion.] A Flawless Upgrade with Game-Changing AI
​Pros:
​Built-in Privacy Display ​Groundbreaking Agentic AI and Call Screening ​AI-driven ProScaler for gaming ​Top-tier Snapdragon 8 Elite Gen 5 cooling
​Review:
I’ve used the S24 Ultra and the S25 Ultra, and while the Galaxy S26 Ultra looks similar at first glance, the functional upgrades and new Galaxy AI tools make it a massive leap forward.
​The absolute standout is the new Privacy Display. Spending hours a day on the road with passengers in the back seat, being able to instantly toggle screen visibility so people can't snoop on personal apps is invaluable. The new AI features complement this perfectly. The Call Screening AI is incredibly effective at automatically filtering out spam and robocalls while I'm driving. Even better, the new Agentic AI takes convenience to another level—being able to just ask the phone to autonomously book a ride for me when I'm off the clock, without having to manually tap through the app, is a brilliant time-saver.
​Battery life and performance remain phenomenal. The 5,000 mAh capacity easily survives long shifts of running continuous GPS navigation without needing a midday charge. When I'm taking a break from my main PC gaming rig, the new AI-powered ProScaler works wonders. It sharply upscales lower-resolution mobile games, and the new Snapdragon chip handles the heavy lifting flawlessly without turning the phone into a space heater.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good enough
on March 13, 2026
Posted by: Larrcom10
[This review was collected as part of a promotion.] I was going to return the phone as I was upgrading from a 24 ultra. I do not like the camera bump. Even with a case it can't sit flat on a table. It's ridiculous. I decided to keep it because I wanted a newer phone. It is all around better but I feel like they are assuming we will just buy anything they put out. It's good but not great.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Has great features
on March 13, 2026
Posted by: Shortie1990
[This review was collected as part of a promotion.] The earbuds since i been using them it has impact my life in a way that makes everything i could hear clear and smooth the earbuds there are way different then other earbuds for me Samsung are the best.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This product has less features then i thought
on March 13, 2026
Posted by: Caddy712
[This review was collected as part of a promotion.] It didn't come with the magsafe features the privacy screen is cool
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 15, 2026
Hey Caddy712, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know specific features are important to you for your usage, and we would love to assist you. We have cases available with the magnetic back to help you with the magsafe charging you are looking to use with your device. We have provided a link to the Samsung Support Team to assist you if you have questions about the available accessories, or any features of your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Familiar and Innovative
on March 13, 2026
Posted by: MichiTech
[This review was collected as part of a promotion.] The S26 Ultra is a great iteration to the Galaxy Ultra line. It is both familiar and innovative. It is still a great a snappy device with a bright and clear display. I love the new privacy display. It gives me piece of mind public with my social anxiety. I also love that you can toggle the privacy display just for notifications for day to day use. I can't wait to use the S26 ultra for concerts. The new horizon lock is a great feature for my shaky hands.
I am not one to go out of my way and use AI features often, but the galaxy AI features in this phone make it so seamless to use. I use the circle search feature daily to search images and text. It's also a very useful tool to quickly highlight and translate text as well. A new AI feature I am loving is the audio eraser. I use it when I watch YouTube videos or livestreams with lots of background noise to enhance voices. It does a decent job removing the distracting background noise and quickly accessible to toggle on and off from the swipe down menu.
Overall, I am loving my new Galaxy S26 Ultra and would recommend it to any power user like myself.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is beyond what I expected. It's GREAT!
on March 13, 2026
Posted by: Deathstroke8b
[This review was collected as part of a promotion.] Great camera, great battery, Ai is fun to use and very helpful. Videos are crystal clear and gaming is flawless, best phone I've ever had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good model very easy
on March 13, 2026
Posted by: Tajana33
[This review was collected as part of a promotion.] I think Samsung's al is very good. It makes it easier for me to do things I don't know. I try to adapt to these things.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Glad I upgraded from the S24 Ultra
on March 13, 2026
Posted by: CamanoGreg
[This review was collected as part of a promotion.] While, I'll miss the S Pen's thickness and its bluetooth functions, that's about all.
This S26 Ultra is incredible and comfortable in my hand.It's lightning fast and so smooth from the scrolling to the transitions. Hearing aid compatibility in the phone and other audio apps is crystal clear, robust, and hassle-free. I'm just getting acquainted with the AI functions but they operate in the background so seamlessly I hardly notice I'm getting so much help. The cameras, both still and video, are stunning. I was an avid photographer on my S24U and I can see that I'll be even more so on the S26U. So many new features and better color handling. I'll be taking an S26U photography course soon, there are just too many features I don't want to miss out on with these cameras and the UI. I have been a Samsung flagship user since the Note 3 and there are too many excellent reasons why. Such a great and powerful device!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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