Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Average customer rating
4.8 out of 5
4.8
(18,012 Reviews)
Open Ratings Snapshot
Rating breakdown 18,012 reviews
5 Stars
15,727
4 Stars
1,813
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Customer Rating
5 out of 5
5
Great features
on September 12, 2026
Posted by: RJlubana
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra, and it's the best phone. It has a built-in privacy screen, which I use frequently when I'm in public spaces. It's fast and battery life is way better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best phone ever
on September 12, 2026
Posted by: Techdino01
[This review was collected as part of a promotion.] I choose Samsung s26 ultra because it's very easy to use easy to understand the different bells and whistles it comes with. I have not found anything about this phone that I am unhappy with thanks guys keep it up
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid S Tier Phone
on September 12, 2026
Posted by: Xsiacaso
[This review was collected as part of a promotion.] Wanted to upgrade the S23 Ultra but was on the fence with the wide variety of top phones this year. I chose the S26Ultra, due to having solid specs.
So far in using it; the feel, watching movies, videos, playing moblie games and listening to music with the galaxy buds 4 has been a enjoyable. It has done everything right with no issues.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is great
on September 12, 2026
Posted by: FranklinF
[This review was collected as part of a promotion.] I chose this phone for the build quality and responsiveness. I had an S9 and switched to an S26 ULTRA. It was the best switch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 12, 2026
Posted by: Jdm123
[This review was collected as part of a promotion.] I chose the s26 ultra because of the camera quality and Ai capabilities. This phone has not disappointed. Picture and call quality are awesome. Galaxy phones are my go to and Samsung always does outstanding with them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not all transfers
on September 12, 2026
Posted by: Luv2Sh0p
[This review was collected as part of a promotion.] It's extremely frustrating when not all your things don't transfer over. I've lost all my pics in messaging and a very important notes app. The phone, of course, has much more to offer but if I knew I had to say good bye to important pics and documents, I would've changed the way I handled it.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 14, 2026
Hi there Luv2sh0p, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how distressing it is when you have lost some of your important photos and messages during your transfer to a new device. We have provided a link to the Samsung Support Team to see what if any options are available to resolve this matter. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Ultra in the name fits
on September 12, 2026
Posted by: Toolman65
[This review was collected as part of a promotion.] I chose the S26 Ultra for the superior camera and graphics and it lives up to the name again. Everything about this divise is Ultra and I will continue to choose the Ultra line moving forward.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new S26 Ultra
on September 11, 2026
Posted by: Boisebuilder
[This review was collected as part of a promotion.] I chose the Samsung S26 Ultra for several reasons. I have had several Samsung phones before and have never had any issues. But I realized after reviewing the S26 Ultra and comparing it with my S23, there are a lot more features available on the S26 Ultra that I believe will help me save time and effort on a daily basis. I particularly like the Scam and Spam protections. And I'm starting to rely more on Chat GPT
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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