Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Average customer rating
4.8 out of 5
4.8
(18,002 Reviews)
Open Ratings Snapshot
Rating breakdown 18,002 reviews
5 Stars
15,718
4 Stars
1,812
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Customer Rating
5 out of 5
5
S26 ultra
on September 16, 2026
Posted by: ElBorrego
[This review was collected as part of a promotion.] Im glad I chose to wait a few years to upgrade, the pictures and ai system made my life so much easier. I would recommend this to anyone... the privacy screen, stylist and so many other great features.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 16, 2026
Hi there ElBorrego, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra. We love hearing how happy you are with your upgrade to your new device, and that you are finding the addition of Galaxy Ai and the Privacy Display to be such standout features during your usage. We have shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceeded all expectations
on September 16, 2026
Posted by: Bisbo888
[This review was collected as part of a promotion.] I did not realize how useful and helpful the AI features would be until I got this phone. I chose the Galaxy S26 Ultra to upgrade from my Z-Flip 3 and the difference is night and day. The AI features have help me perfect my photo editing skills, search items across the web, and even solve a puzzle here and there. This is a phone I will be making the most out of for a long time and I love being able to discover new features what seems like every day now.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 16, 2026
Hi there Bisbo888, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that this device has not only met but exceeded all expectations, and that Galaxy AI has been so helpful for so many different tasks every day. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always love Samsung Phones
on September 16, 2026
Posted by: Julieta
[This review was collected as part of a promotion.] I chose Samsung S26 Ultra because I love Samsung phones. User friendly. Used the phone to paid bills, take pictures and search the internet. Really love the wallet app.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 16, 2026
Hi there Julieta, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are finding this device easy to use, and helpful for many daily tasks including paying bills. We have shared links to resources to help you fully explore and customize your device, as well as answering any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The camera is amazing
on September 15, 2026
Posted by: Sleepy808
[This review was collected as part of a promotion.] I choose the S26ULTRA mainly for the camera. That's mostly what I use my phone for. Kind of bummed that the stylus pen no longer operates the camera, but then I usually had problems with it on my S24 ultra anyway. I'm living the privacy option. It's nice knowing people aren't looking into your personal stuff. The only issue I have really, and was the same on my S24, is that sometimes when I'm commenting on social media the text box goes over the window and I can't see what I'm typing. I have to keep hitting the down button and edit. Even though you can no longer use external storage, the main reason I have always been a Samsung loyalist, I still love this phone!
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 16, 2026
Hi Sleepy808, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your device. We have provided a link to an article to help you with the redesigned S Pen features of your device. We have also provided a link to the full manual to help you fully explore and customize your device. Lastly, we have provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone so far 👌
on September 15, 2026
Posted by: Btto1977
[This review was collected as part of a promotion.] I use my phone on everyday task ...it can really take a hit ( i work construction ) really strong...
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 16, 2026
Hey Btto1977, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear how much you are loving your device, and that it so perfectly aligns to your wants and needs. We have shared a link to the Samsung Support Team for your convenience if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I finally chose an Ultra!!
on September 15, 2026
Posted by: Rachel
[This review was collected as part of a promotion.] I love this new version, I had always stuck to buying the Plus or the regular S version, but now I'm discovering this new world of Ultra... im Glad I Chose a change for the better..!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 16, 2026
Hi there Rachel, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are loving your very first Ultra device. We have shared links to the full manual and the Samsung Support Team to help you fully explore the capabilities of your device, align the settings to your usage, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy S26 Ultra Is A True AI Innovation
on September 15, 2026
Posted by: GalaxyGem
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra for its exceptional customization options and powerful AI features that enhance my daily workflow and enable a new level of productivity that has honestly changed my life. With the S26U's unmatched Snapdragon processor, powering the synergy of Samsung Galaxy's AI in combination with Android's Gemini intelligence, this device transcends being just a phone and becomes a hyper-capable, intelligent device that has transformed how I manage my entire life.
Value
5 out of 5
5
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User submitted video
Response from Samsung USBy R&R Team, September 16, 2026
Hi there GalaxyGem, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear how life-changing you have found your new device for your productivity and professional needs. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Forever in love with Galaxy
on September 15, 2026
Posted by: Quant44
[This review was collected as part of a promotion.] So glad I chose to stick with galaxy after a 4 year hiatus. Nice upgrade from the galaxy 22. Loving the stylus pen makes editing photos so easy!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 17, 2026
Hi there Quant44, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how pleased you are with the upgrade to your new device and that you are finding so many amazing features that enhance your experience every day. We have shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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