Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Average customer rating
4.8
(18,002 Reviews)
Rating breakdown 18,002 reviews
5 Stars
15,718
4 Stars
1,812
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
106 out of
166)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Customer Rating
3
Go back to basics
on September 16, 2026
Posted by: Qweeeknie
[This review was collected as part of a promotion.] The phone is good, it needs to go back to basics with storing your basic items. Needs not to save items multiple times in different areas
Value
3
Response from Samsung USBy R&R Team, September 17, 2026
Hello Qweeeknie, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your device is not aligning to your expectations. We have provided a link to the full manual to help you best align the settings to your preferences, and streamline your usage and storage. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone ive had!
on September 16, 2026
Posted by: Chantheman
[This review was collected as part of a promotion.] I upgraded from the S25 ultra to the S26 ultra for a few reasons. The fact I can integrate Gemini into almost every app is extremely useful. It makes doing mundane tasks easy and kind of fun. I can add a calendar event or take notes while using another app seamlessly. My camera is amazing even when zooming in on the 200mp lens, or using the super steady feature on my 12mp lens. The microphone is super loud for listening to music when I don't have my speaker, and doesn't miss a word when I'm using the translator. I would recommend Samsung products over any other major tech brand any day of the week.
Value
5
Response from Samsung USBy R&R Team, September 17, 2026
Hi there Chantheman, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how much you are loving your device, and that you are finding the addition of Galaxy AI helpful and fun to use. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on September 16, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I chose to buy the s26 ultra and it was one of the best phones I've ever had the battery lasts me all day, runs really smooth most games without overheating, and all those new features really come in handy when you need them.
Value
5
Response from Samsung USBy R&R Team, September 17, 2026
Hi Lovemyphone, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are finding this device helpful and enjoyable for a range of tasks, and that it has been reliable during your usage. We would love to hear from you again in the future any time you have questions about your device, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have ever had!
on September 16, 2026
Posted by: CM134340
[This review was collected as part of a promotion.] I chose the Violet color of the phone and the color isn't in your face which I like. In darker settings it looks black, but in lighter settings it looks violet.
The features that I use almost everyday is the split screen option if swipe from the right and drop in the other app you had open. The pen is also more convenient for taking screen shots and editing a picture.
The camera and video quality is insane. I got the phone with the idea that it would be great for filming BTS's concert and it did not disappoint. When I showed people the pictures and video they even thought they should get the phone.
I am very happy with this purchase and I can't wait to get the chance to use more of the features!
The features that I use almost everyday is the split screen option if swipe from the right and drop in the other app you had open. The pen is also more convenient for taking screen shots and editing a picture.
The camera and video quality is insane. I got the phone with the idea that it would be great for filming BTS's concert and it did not disappoint. When I showed people the pictures and video they even thought they should get the phone.
I am very happy with this purchase and I can't wait to get the chance to use more of the features!
Value
5
Response from Samsung USBy R&R Team, September 17, 2026
Hi there CM134340, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear how much you are loving your device, and that you are finding the camera to be such a standout feature during your usage. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
SUPER GREAT!
on September 16, 2026
Posted by: SinceDaS3
[This review was collected as part of a promotion.] I'm really enjoying the S26 Ultra. Samsung really upgraded an exceeded themselves with the S26 Ultra. Some many great features like the "Privacy setting" really great feature except the change in the display when it is on. I think they should really keep that feature but find a way to upgrade the display to a more High definition realistic look with or without the privacy setting. Not really into AI, but it has some great AI features as well. Its really fast processors are really helpful.
Value
5
Response from Samsung USBy R&R Team, September 17, 2026
Hi there SinceDaS3, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear how happy you are with your new device including the new Privacy Display and features of Galaxy AI. We have provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra Review
on September 16, 2026
Posted by: FrogPixel
[This review was collected as part of a promotion.] My experience with the Galaxy S26 Ultra has so far been great. The battery life can last the whole day with light use. The privacy screen coupled with Routines is really useful to keep any information you want private while still being able to show people your screen easily when needed. Im glad I chose the S26 Ultra as my upgrade because I know I dont have to get a new phone for atleast a handful of years.
Value
5
Response from Samsung USBy R&R Team, September 17, 2026
Hey FrogPixel, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear how great you have found your device to be thus far, and that the battery is keeping up with your usage during the day. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra
on September 16, 2026
Posted by: ElBorregoNegro
[This review was collected as part of a promotion.] I've always waited a few years before upgrading all my devices... I'm glad I chose to do this time with this New phone and ai systems have made my life some much easier, just so simple and easy to handle... the privacy screen, the stylists, would recommend this to everyone.
Value
5
Response from Samsung USBy R&R Team, September 17, 2026
Hey there ElBorregoNegro, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much your device has been helpful in making daily tasks easier, and how many features there are available to help with privacy and protection. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra
on September 16, 2026
Posted by: SoamazingLyd
[This review was collected as part of a promotion.] I chose Galaxy S26 Ultra as my everyday phone. I love how interactive and tailored my device is to me. I love my camera and it's ability to create AI edits. I absolutely love my calendar. It keeps me on a tight schedule with my hectic life. I just love my Samsung S26 Ultra.
Value
5
Response from Samsung USBy R&R Team, September 16, 2026
Hey there SoamazingLyd, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear how much you are enjoying your device, and how easily you have been able to customize your phone to your usage preferences. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US