Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Average customer rating
4.8
(18,000 Reviews)
Rating breakdown 18,000 reviews
5 Stars
15,717
4 Stars
1,812
3 Stars
284
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
106 out of
166)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Customer Rating
4
Perfect phone with a catch
on September 21, 2026
Posted by: Pulkster
[This review was collected as part of a promotion.] I chose the S26U because i knew its a fantastic device with a superior hardware and camera. Android works top notch. I prefer this OS over the main rival. But the battery doesn't bring me through an entire day. Impossible. I don't know where those over 12h use results coming from. Not from my device for sure. 6.5h thats it with one charge. You need to improve this. 5stars with a real 12h use.
Value
4
Response from Samsung USBy R&R Team, September 23, 2026
Hey Pulkster, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the enhanced capabilities and features of your device. We have provided links to troubleshooting guides to help you maximize the battery life of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you if you have questions, or believe your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing quality!
on September 21, 2026
Posted by: Mjcstmz
[This review was collected as part of a promotion.] I have been a fan of galaxy devices for years. I upgraded from the 24 Ultra to the 26 Ultra and have been truly impressed. Samsung never ceases to hit the highest standards when redesigning phones and making improvements!
Value
5
Response from Samsung USBy R&R Team, September 23, 2026
Hi there Mjcstmz, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are enjoying the upgrade to your new device. We have provided links to resources to help you fully explore your device, align the settings to your preferences, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on September 21, 2026
Posted by: Phoneuser321
[This review was collected as part of a promotion.] I chose this phone since I have always had Samsung phones. I am not in the least bit unhappy with my choice. I love it
Value
5
Response from Samsung USBy R&R Team, September 23, 2026
Hey Phoneuser321, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are enjoying the amazing features and capabilities of your device. We have provided links to resources to help you maximize your experience, customize the settings, and answer any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S26 Ultra
on September 21, 2026
Posted by: Blessed1
[This review was collected as part of a promotion.] I love the ultra phones. The spen is my favorite feature. One of the main reasons I chose the s26 ultra was for the privacy screen.
Value
4
Response from Samsung USBy R&R Team, September 23, 2026
Hey there Blessed1, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how happy you are with your device, and that the Privacy Display and the S Pen have been such standout features during your usage. We have provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
In love with my phone
on September 21, 2026
Posted by: Galaxygirlforever
[This review was collected as part of a promotion.] I love how my S26 Ultra runs so smoothly. I've taken it out for a few night concerts and the quality of video and pictures are impeccable. I have always been a fan of the S series and will continue to be apart of the galaxy family.
Value
5
Response from Samsung USBy R&R Team, September 23, 2026
Hey Galaxygirlforever, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying your device, and that you have loved capturing amazing photos and videos with your device. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
I chose! S26Ultra
on September 21, 2026
Posted by: Papichulo704
[This review was collected as part of a promotion.] I absolutely love samsung I have brand new samsung appliances for my house and I mean EVERYTHING you can think of and then some I've always been a samsung fan. I chose samsung because im against the other guys but im here to speak on behalf of my phone s26 Ultra the ONLY thing I can complain and not give it the whole 5 stars is because of the s-pen wish it had more features. That's my only complaint but I love the privacy screen and the camera I have pictures of the moon and have compared to other camera phone and heck even other cameras and I just love the quality of my s26 ultra.
Value
4
Response from Samsung USBy R&R Team, September 23, 2026
Hey Papichulo704, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are enjoying the usage of your device every day, and that the Privacy Display has been such an amazing addition to your experience. We have provided a link to an article to help you with the redesigned S Pen capabilities. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Samsung Community
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Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Written by a customer while visiting Samsung US
Customer Rating
5
This great feature
on September 21, 2026
Posted by: Crochetlover27
[This review was collected as part of a promotion.] I chose this phone well because its Samsung and I love the privacy feature. All my phones are Samsung. I love them! The privacy screen feature is the best🥰. I'm still learning all the great features of my phone. And I'm so happy with it. I will forever be a Samsung customer. Oh I also have earbuds, TV, sound bar and refrigerator...all Samsung
Value
5
Response from Samsung USBy R&R Team, September 23, 2026
Hey Crochetlover27, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are loving your new device, and how much you are loving the Privacy Display. We have provided a link the full manual to aid with the additional features and capabilities of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I ever had
on September 21, 2026
Posted by: abetterway82
[This review was collected as part of a promotion.] All around the best phone I ever had the ram makes it fastest phone I've ever had the camera is phenomenal I can take good videos with me being a content creator sometimes it does great I will definitely get the upgraded one next year
Value
5
Response from Samsung USBy R&R Team, September 23, 2026
Hi there Abetterway82, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are finding this phone to be the best you've ever had, and that the camera has been so amazing for creating content every day. We have provided a link to the Samsung Support Team for your convenience if any questions come up as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US