Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Average customer rating
4.8
(18,155 Reviews)
Rating breakdown 18,155 reviews
5 Stars
15,851
4 Stars
1,828
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product.
(
106 out of
167)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Customer Rating
3
My Galaxy s26 Ultra
on March 27, 2026
Posted by: Notafan
[This review was collected as part of a promotion.] So how excited i was to get this phone. I am a Android girl and I've always loved Samsung Galaxies but I'd throw this one off on the freeway. The charging time is slow the battery life is normal and this privacy screen does not qualify as private it simply is just a little blurry. I would not recommend anyone get this new phone and it's also heavy and bulky. I am very disappointed.
Value
3
Response from Samsung USBy R&R Team, March 27, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it can be when you have a new device that is not meeting your expectations in functionality. We have provided links to resources to help you with the battery life, charging speed, and Privacy Display settings that can be altered to certain apps, and enhanced to align to your preferences. We have also shared a link to the complete manual to help you with the additional features like Galaxy AI to have the best possible usage of your device. We have strive to decrease the weight of each new generation of device and this Galaxy S26 Ultra is the most lightweight Ultra device to date. We have lastly provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations or you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Refined newer features
on March 27, 2026
Posted by: Samsungfan
[This review was collected as part of a promotion.] I have been ver please with the galaxy Ai features on the new s26 ultra as well as very please to have a privacy screen option
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth every penny!
on March 27, 2026
Posted by: Htmlguy316
[This review was collected as part of a promotion.] I love the big screen. Having no problems seeing text and typing on the screen. So has been easy. The c larger size feels comfortable in my hands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!! Yeah, yeah
on March 27, 2026
Posted by: LoveAllGalaxy
[This review was collected as part of a promotion.] By far the most amazing phone yet!! AI is the most advanced I've seen yet!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall features and performance
on March 27, 2026
Posted by: GR8UPGRADE
[This review was collected as part of a promotion.] I use my device daily for work and personal use. I access the phone for notes, for alarms, notes and more. It's the first phone I've owned with a stylus and I'm starting to use that and like it. The speed and response of the phone is great, the camera is great and the built in AI tools are great. Loving it so far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the functionality
on March 27, 2026
Posted by: Graham207
[This review was collected as part of a promotion.] The integration of the updated Galaxy AI tools into everyday apps has made day to day tasks seamless. Camera quality as expected and im loving it thus far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Upgrade Ever
on March 27, 2026
Posted by: Frog_tful
from CA
I absolutely love this phone. I was really hesitant to buy a new phone, specially one that just came in, mainly because I tend to keep my phones until they're on their last breath. However, my previous phone started to glitch and turn off constantly, which is what made me purchase this new one.
If you get an offer to buy the Ultra version, I can tell you that it's completely wonderful. The whole display, camera, battery and performance is just a whole new experience. I have to clarify that my previous phone was a S22, so it's a huge jump, and I'm obviously pointing out the differences I noticed. If you have the S25, I heard it's not really much of a difference, but if you are in the same situation I was and you were hesitant to buy the latest model, you really won't regret it.
Another thing I wanted to mention is that I'm not aware of how much of a difference between the S25, S26 +, and S26 Ultra is there. I purchased the Ultra version because I read it was the best option for my everyday life and I got a great deal when I bought it. It might be better if you consult with someone about the features that you use the most in your current phone, what do you dislike and like about it, and which tools are you looking for on a new phone. You might even be satisfied buying a previous version and could save some money instead of buying the newest option that has features that don't really matter to you.
If you get an offer to buy the Ultra version, I can tell you that it's completely wonderful. The whole display, camera, battery and performance is just a whole new experience. I have to clarify that my previous phone was a S22, so it's a huge jump, and I'm obviously pointing out the differences I noticed. If you have the S25, I heard it's not really much of a difference, but if you are in the same situation I was and you were hesitant to buy the latest model, you really won't regret it.
Another thing I wanted to mention is that I'm not aware of how much of a difference between the S25, S26 +, and S26 Ultra is there. I purchased the Ultra version because I read it was the best option for my everyday life and I got a great deal when I bought it. It might be better if you consult with someone about the features that you use the most in your current phone, what do you dislike and like about it, and which tools are you looking for on a new phone. You might even be satisfied buying a previous version and could save some money instead of buying the newest option that has features that don't really matter to you.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Strongly recommended
on March 26, 2026
Posted by: Anonymous
from Gaithersburg, Maryland
The phone's hardware is top-notch. The overall performance is excellent. I love this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US